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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,039 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,039 reviews

June 19, 2021

Excelent experience, took only couple hours to negotiate a good deal and be out the door with a brand new car. Could improve having extra staf on busy days to help sales people get customers out so they can More

by JULIOEDU10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Straz, Pat Levy
June 19, 2021

Our car purchase process went very well. Our sales consultant, Manny Tobar was very informative and knowledgable. He explained all of the features of the CX-5 and setup the Mazda APP for us . More

by TOMZ45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Tobar, Ryan Straz
June 19, 2021

Once you buy I car from this dealership, you are soon forgotten. Can't get in touch with anyone. Every one is too busy to take a call. I saw this coming, but I gave them the benefit of doubt. More

by ISHOULDC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Straz, Kam Suleiman, Corey Jackson, Jeff Williams, Lewis Belcher, Chris Reis, Pat Levy, Moe Yazdani
Jun 19, 2021 -

The Autobarn Mazda of Evanston responded

Hello, Please reach out to me directly so that we may resolve your issue. We are unable to determine how to assist you based on your review. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston 847-425-7772 Direct

June 18, 2021

I was given a “quote” for a monthly payment by the salesman for a 60 month payout. When I got to the finance stage of the process. I was presented with the same monthly payment for a 72 month payout. More

by ELLEN.MULCAHY
Recommend Dealer
No
Employees Worked With
Ivan , Ryan Straz
June 15, 2021

Hands down amazing! I felt like I walked in an out the dealership, they were extremely helpful and patient with me. They gave me an accurate estimate before my arrival too. More

by KATRINAJAZELLMARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iván Saez, Ryan Straz
June 14, 2021

The salesguy was great however the rest of the experience is awful. Almost almost 6 hours to complete a transaction Be very careful what you sign and make sure you get copies of everything. It’s been a c More

by estebanjv89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovann Raymond, Ryan Straz, Moe Yazdani
June 10, 2021

Service took much longer than expected and took about 4 hours. However, it was quality work and they washed my car and vacuumed at the end. More

by AD
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
June 07, 2021

Facility was great, the employee helping me was excellent and friendly, the work was done well and the car came back to me super clean! More

by RG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
June 07, 2021

Facility was great, the employee helping me was excellent and friendly, the work was done well and the car came back to me super clean! More

by MATTAGNEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
June 07, 2021

Lin Rusinque fantastic service advisor. Knowledgeable, friendly. He explain everything what service needed to be done. The Mazda Autobarn is the best dealer Thank you More

by ZAVALA1917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lin Rusinque
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