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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,039 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,039 reviews

April 22, 2021

I've had my CX-5 serviced at Autobarn several times. They always have great service, work performed, and customer service. I'll continue to take my car to Autobarn in the future. More

by DAVID_S_COHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
April 21, 2021

Always great, friendly service! Appointment availability is usually quick and flexible, accommodating varied schedules. When additional work is needed, it's explained thoroughly and never with any pressure More

by THARRISRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
April 21, 2021

Waiting over 2 hours for an oil change was frustrating, especially since it was a scheduled appointment. They could have texted an update how much longer it was going to be. The wait room was comfortable, More

by HARUKA930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
April 19, 2021

I have had a good experience when to buy a new Mazda CX-5. I appreciate their service and help. Just hope they could give me more suggestions and introduction. More

by FANGMING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Jackson
April 16, 2021

The Autobarn's service center was excellent. Victorino was my service rep and he was very capable and was able to answer all of my questions. More

by STEVE.WALTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victorino
April 16, 2021

We felt our ability to professionally negotiate a reasonable transaction was managed to our expectations. Dealer was professional, courteous, and helpful. Professional and transparent assistance wi More

by RKRZYSKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Jackson
April 16, 2021

Oscar was great 👍 he took his time and was very polite I appreciate it his service thank you Oscar. I’m not sure why I have to write 25 words to submit the survey pls change this. More

by RITAIRVINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar was great 👍
April 16, 2021

I bought my son's first car CX1 from Evanston Autobarn and have been servicing the car there. Service great as always and good attention to Covid safety protcol. I will certainly return when my car needs More

by DONNYYIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
April 14, 2021

Service great as always. Super communication. Thanks Tomy and team. Good attention to Covid safety protocol. Check out friendly and efficient. I will be back. More

by CDSCH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
April 11, 2021

Victorino kept me informed as to the status of my vehicle. He also advised me as to the technical aspects of using a trickle charger so that when I am not able to regularly use my vehicle, I can kee More

by AmyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Allegretti
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