
The Autobarn Mazda of Evanston
Evanston, IL
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Everyone was friendly, helpful and informative. This is customer service at its best . Everyone there is very helpful and pleasant to deal with . Thank you , Mazda. customer service at its best . Everyone there is very helpful and pleasant to deal with . Thank you , Mazda. More
Fantastic service!! Abaz and Moe were wonderful and took care of everything for us!!! Extremely accommodating to our needs and went above and beyond to get things done. Happy customer that will return agai care of everything for us!!! Extremely accommodating to our needs and went above and beyond to get things done. Happy customer that will return again!! More
The service was great! We worked with Kam and he was considerate and friendly. He answered all of our questions and let us take our time. They worked with us on price and helped us decide which model wa considerate and friendly. He answered all of our questions and let us take our time. They worked with us on price and helped us decide which model was best for us. We are thrilled with our new CX-5 Carbon Edition! More
The staff are very friendly, specially Victorino who took care of me. He was so professional and knowledgeable. While I was waiting, I was updated of the situation of the car. care of me. He was so professional and knowledgeable. While I was waiting, I was updated of the situation of the car. More
Our salesman was Jeff Williams He was wonderful. Never pressured us once to buy a car. Robert Hamilton, the financial guy, on the other hand, was all about high pressure. We did not like him Never pressured us once to buy a car. Robert Hamilton, the financial guy, on the other hand, was all about high pressure. We did not like him at all. He pressured us to buy a maintenance plan and when we got home, we did the math and it was going to cost us more with this plan. We had trouble getting a response from him so we drove to the dealership and got them to re-do the contract to get us back to our original payment plan. More
The dealership worked with me as I was buying the car from another state. Great staff! Jeff was awesome! Definitely recommend this dealership and staff! from another state. Great staff! Jeff was awesome! Definitely recommend this dealership and staff! More
Jeffrey was friendly and helpful and extremely knowledgeable. He made the whole process a pleasure. He explained everything about the car, before the purchase and after I bought it so I’d know wha knowledgeable. He made the whole process a pleasure. He explained everything about the car, before the purchase and after I bought it so I’d know what I was doing on the road More
Great dealership to work with! Provided numerous options for the unique features desired. Simple process and professionalism all through. Highly recommend and will work with again. for the unique features desired. Simple process and professionalism all through. Highly recommend and will work with again. More
The staff was friendly and professional from the minute I came in the door just like always. They worked with my wife and me to fulfill our needs and within our budget. came in the door just like always. They worked with my wife and me to fulfill our needs and within our budget. More
Chris Reis, our salesperson, was great. He responded promptly to our emails, which allowed us to complete a deal in 24 hours on a specific CX-5 we wanted from their inventory. He was ready for our arriv promptly to our emails, which allowed us to complete a deal in 24 hours on a specific CX-5 we wanted from their inventory. He was ready for our arrival the next morning to review the car, sign the paperwork, and complete the deal. The financial person, as expected, used more aggressive sale techniques to push add-ons (extended warranty, gap insurance, etc...). I don't blame him, that's his job. We just politely refused everything and completed the deal for the CX-5 as negotiated by email. More