
The Autobarn Mazda of Evanston
Evanston, IL
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Chris Reis was a big help and knew what I was looking for. He was able to direct me through some options that I was unaware that changed from previous years’ models. for. He was able to direct me through some options that I was unaware that changed from previous years’ models. More
The dealership is great but you'd really be doing a service by putting a much bigger sign indicating the first turn in unless the Vineyard school has dibbs on everything. You deserve more than 18 point service by putting a much bigger sign indicating the first turn in unless the Vineyard school has dibbs on everything. You deserve more than 18 point type, And a bigger sign to show exactly the way you turn in as you go down the road. It's the second one not the first one. Other than that once you find the place everything is wonderful. More
By far the easiest, most accommodating purchase of a new car I've ever had. Buying a car in the middle of a pandemic was very stressful but Corey was very respectful of my concerns and he and the rest of th car I've ever had. Buying a car in the middle of a pandemic was very stressful but Corey was very respectful of my concerns and he and the rest of the crew at Autobarn made me feel very safe and were very responsive to the limitations I had set as far as contact. It was a very quick and efficient process. For the first time when buying a new car, I drove away very happy with my new car, the price I paid and the process of completing the sale. More
easy experience - not the stereotypical experience. Giovann and Mike made it a breeze. Found out what was important to me, and were able to accommodate. Giovann and Mike made it a breeze. Found out what was important to me, and were able to accommodate. More
Always courteous, efficient and competent. They have not tried to talk me into unnecessary work in 4 years. Very happy with Mazda! So happy with my Mazda! tried to talk me into unnecessary work in 4 years. Very happy with Mazda! So happy with my Mazda! More
Excellent service from start to finish. Scheduling was easy, the location is very accessible, and I was greeted promptly. Communication was friendly, courteous, and informative. This was my initial servic easy, the location is very accessible, and I was greeted promptly. Communication was friendly, courteous, and informative. This was my initial service for my new vehicle, and I'll be glad to go back for subsequent services. More
Buying my 2021 CX-30 was a breeze. I connected with Kam in a walk-in and he set me up for a test drive and followed up by text to answer my questions and assess my interest. I did not feel any of the sales in a walk-in and he set me up for a test drive and followed up by text to answer my questions and assess my interest. I did not feel any of the sales pressure or manipulation I have experienced at other dealerships in the past. He listened to my wants and needs and steered me to the right trim level. When I found they had the exact model, color, and trim level available on the lot, it was an easy decision. The car pretty much sold itself--a second test drive sealed the deal, and Kam had me set up to drive the car home the next day. I'm so happy with my new car! More
It is always a pleasant experience at Autobarn. Employees are helpful, keep in touch with the progress of the repair and explain what has been done. Employees are helpful, keep in touch with the progress of the repair and explain what has been done. More
My purchase of a used 2017 Mazda CX-5 was a very good experience. Two cars were cleaned and ready for us to test drive. Kam was extremely helpful in explaining the differences between the cars’ trim pa experience. Two cars were cleaned and ready for us to test drive. Kam was extremely helpful in explaining the differences between the cars’ trim packages, mileage, etc. The financing and warranty experiences were a little more confusing. In hindsight I would have preferred walking out of dealership with both the car and a clearly itemized list of sticker price, sales tax, other fees, cost of the pre-owned certified warranty and total finance charges. I’ll be better prepared for my next purchase! More
I had an excellent experience at Autobarn. Pat Levy was extremely capable, helping me trade in my older Mazda 3 to buy a 2020 CX-5. The car was detailed and flawlessly clean. Covid protocols were in plac extremely capable, helping me trade in my older Mazda 3 to buy a 2020 CX-5. The car was detailed and flawlessly clean. Covid protocols were in place (thank you). Pat patiently walked me through the unfamiliar Mazda upgrades, and helped me with some settings. Mo Yazdani made sure everything was arranged perfectly. I had driven in from Wisconsin, so I wanted to get everything done in one visit; and it all happened on the afternoon, the day before Thanksgiving. Great job, guys! More