The Autobarn Mazda of Evanston

My front sensor had what I assumed was a malfunction coupled with my auto garage door link, I called and VIc told me to bring the car right over. He took the car and within an hour it was back, check coupled with my auto garage door link, I called and VIc told me to bring the car right over. He took the car and within an hour it was back, checked out, explained the reason for the problem, and as an added bonus my car was washed. This experience was a repeat of the same excellent service when I brought my car in for the trunk recall, When I left Vic after the recall he gave me his card and said anytime you need help just call me, I did not expect it to be less than 2 weeks later! I really do not have the words to tell you how much I appreciate Vic's kindness and help, it makes my life so much easier to know I have a great advisor to rely on who really cares about customers and your dealerships reputation!! Many thanks again to Victorino. More

The place is good and the people who work inside are really friendly during the whole process. I appreciate the whole team the way they maintain the showroom really friendly during the whole process. I appreciate the whole team the way they maintain the showroom More

Steven ,Customer Service and Barry, Manager, were the best! They kept me up to date with all the services performed to my Mazda 3. At the end Steven gave me a detailed description of all the work done an best! They kept me up to date with all the services performed to my Mazda 3. At the end Steven gave me a detailed description of all the work done and help me to schedule any maintenance work need to be done in the upcoming future. More

The customer service is very good. The atmosphere and facility are very nice as well. They answer questions and the wait time is good. Great experience! facility are very nice as well. They answer questions and the wait time is good. Great experience! More

Oscar was helpful and the service was good -- except for one thing. EVERY TIME I have had my car serviced -- every time since I bought it in 2014 -- the following day the flat tire light goes on and I need one thing. EVERY TIME I have had my car serviced -- every time since I bought it in 2014 -- the following day the flat tire light goes on and I need to bring the car back. That takes another hour or so. That shouldn't happen. More

Good Service. Very helpful and knowledgeable team. Buying a car was easy and very seamless. Answered all my questions and kept me updated on all options I can get. a car was easy and very seamless. Answered all my questions and kept me updated on all options I can get. More

They really offer very good service, both with the car and taking care of the customers. I have never had a problem with any repairs, and feel confident that their technicians only work on Mazdas. The guy and taking care of the customers. I have never had a problem with any repairs, and feel confident that their technicians only work on Mazdas. The guys up front are very helpful, courteous, efficient and go out of their way to make sure that your needs are met. The only reason why I do not give it five stars is because, honestly it's a bit more expensive than other places. The peace of mind that you get knowing that the job is going to be done on the highest level, and the service you get from the guys upfront, makes the tradeoff worthwhile. More

Thanks Tomy for keeping me updated on my car's service. I appreciate your kindness and patience in explaining the next steps. Thanks again. I appreciate it. I appreciate your kindness and patience in explaining the next steps. Thanks again. I appreciate it. More

I've been bringing my CX5 since I bought it brand new and have always had amazing service. They always keep me updated with my car when I'm waiting. have always had amazing service. They always keep me updated with my car when I'm waiting. More