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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,031 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,031 reviews

October 16, 2020

Fast service. Always nice and friendly. They usually take me to work and pick me up no problem as well. Highly Recommend. Thanks for everything. More

by HARRIS.STEPHANIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
October 16, 2020

I take my car to autobarn for all my service. They are always helpful and friendly. They explain everything in detail so you understand what needs to be done. Victorino and Barry and the whole staff there More

by C Me Go
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victorino and Barry
October 16, 2020

Good experience and nice comfortable facility to wait in for your Mazda vehicle to be serviced. I would recommend this to others as well for service. More

by MazdaFan2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
October 12, 2020

Tom was great! I went in for an oil change and he was very helpful and kept me updated. He did not try to push anything else and took care of the service I came in for. More

by ROBYN.LOSBANES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa
October 12, 2020

Tommy was my customer service rep and he was great — he was honest, prompt, and friendly. Great experience. Thank you guys and kudos to Tommy! More

by coltondlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
October 08, 2020

Every-time I come in for service and maintenance I am so pleased with my experience. Tomy is so transparent about any issues and always sets the expectation when I drop off the car and as the service is bei More

by gibbsdaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Suleiman, Corey Jackson, Jeff Williams, Tomy Gnaimvongsa
October 08, 2020

They screwed me over. Jeff Williams did not keep his word with pricing and Finance Manager, Robert was very persistent when adding additional coverage and refused to break down the numbers with me when asked More

by VASQUEZ.JOANNA90
Recommend Dealer
No
Employees Worked With
Jeff Williams
Oct 20, 2020 -

The Autobarn Mazda of Evanston responded

Hi Joanna, I believe you were in contact with Moe, our General Sales Manager regarding your issue. Please let us know if there are still unresolved issues. We are here to assist you. Thank you, Mike Allegretti General Manager The Autobarn Mazda of Evanston 847-425-7772 Direct

October 08, 2020

Autobarn replaced without charge our CX-5's missing/stolen front grill logo. Generous and efficient service with excellent complementary car wash. Thank you, Oscar! More

by Karenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
October 05, 2020

This team is seriously the best. Tomy and Oscar are top notch. I changed my mind three times and they weren't bothered by it. Answered all my questions. Talked to the guys in Parts, also just answered all More

by sarah22downs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomy Gnaimvongsa
October 01, 2020

Chris was amazing and I had a wonderful experience working with him. He provided me everything that I needed to make the decision. I had previously gone to one other dealer before coming to Evanston More

by LGOODSITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Reis
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