The Autobarn Mazda of Evanston
Evanston, IL
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I cannot say enough about the staff at this dealership. From the salesperson, Chris, to the Sales Manger Mo, to the finance manager Robert who all went above and beyond to ensure that the car we were look From the salesperson, Chris, to the Sales Manger Mo, to the finance manager Robert who all went above and beyond to ensure that the car we were looking for met all our needs and wants. We first came there in July looking for a safe and reliable vehicle for our daughter attending medical school. Chris and Mo guided us in the direction of the CX-5 with all the safety features we desired. We ended up with the carbon edition CX-5. It is gorgeous and our daughter was and is still ecstatic with her new car. The finance manager Robert Hamilton guided us through the purchasing process with ease, understanding and guidance. It was seamless. Fast forward, we were looking to purchase a vehicle for myself and where else would we go but The Autobarn Mazda. I now have a spectacular CX5 that I absolutely love. It was an easy decision and was based on the positive experiences we had with the staff at this location. Thank you all for such a positive experience. More
Took my car in for a belt replacement. I was immediately greeted by Sandy. She already knew why I was there. She checked me in and notified me when my car was done. She also sent me a vi I was immediately greeted by Sandy. She already knew why I was there. She checked me in and notified me when my car was done. She also sent me a video showing what was done. Great customer service More
This is the best dealership to take your car to…. The staff here is spot in and they are very knowledgeable The staff here is spot in and they are very knowledgeable More
They were professional and supportive. I felt listened to and validated in my concerns. All my questions were answered fully. Jeffery Williams was an excellent representative for your comp I felt listened to and validated in my concerns. All my questions were answered fully. Jeffery Williams was an excellent representative for your company. I am very happy with the car I chose. More
Geovan was awesome. Straight to business. The only thing that could have went better was having the car pulled up and ready to go prior to my arrival. Everything else we Straight to business. The only thing that could have went better was having the car pulled up and ready to go prior to my arrival. Everything else went smooth and good price. Awesome to see a dealership NOT tacking on bogus dealer installed accessories that are not included in the advertised price. More
Extremely satisfied with the service we received from Rohan. He immediately made it clear he would do whatever it took to accommodate our scheduling needs. Rohan was extremely polite, extremely friendly, Rohan. He immediately made it clear he would do whatever it took to accommodate our scheduling needs. Rohan was extremely polite, extremely friendly, a great communicator and fantastic to work with. I’ve hired literally hundreds of people in my career and he has the knack for great customer service. Truly appreciated his help. More
Extremely happy with the service and assistance I received from Chris Reis. I recouping ask for him. He is experienced, knowledgeable and professional. received from Chris Reis. I recouping ask for him. He is experienced, knowledgeable and professional. More
I've been here many times to service my car & have always left feeling like a valued customer! This was amplified times 100 when Rohan, my service advisor, helped me during my last visit. His communication, left feeling like a valued customer! This was amplified times 100 when Rohan, my service advisor, helped me during my last visit. His communication, customer service, and efficiency deserve 10/10 ratings. Thanks Rohan, I'm sorry I didn't catch your last name. More