
The Autobarn Mazda of Evanston
Evanston, IL
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Excellent service. Greeted by the advisor promptly and the Service Manager even came over to check on me. I believe his name was Barry. Overall cannot ask for a better service experience for something as the Service Manager even came over to check on me. I believe his name was Barry. Overall cannot ask for a better service experience for something as simple as an oil change. Thank you. More
Tomy is fabulous Tomy was just wonderful from check in to check out. I was filled with confidence as he took care of my car. Ask for him! Tomy was just wonderful from check in to check out. I was filled with confidence as he took care of my car. Ask for him! More
Another error during routine service After a routine oil change, all my infotainment system personalizations were deleted. Station presets, safety notification settings, personal preferen After a routine oil change, all my infotainment system personalizations were deleted. Station presets, safety notification settings, personal preferences were all factory reset during the time my car was being serviced. The service department would not accept responsibility and I wasted 90 minutes re-configuring all the deleted settings. More
I went to three other dealers before I went to Evanston. Chris Reis and Mo took care of me. They were very calm and not aggressive about buying the car. They got me to the payment I wanted and then Mr. Belc Chris Reis and Mo took care of me. They were very calm and not aggressive about buying the car. They got me to the payment I wanted and then Mr. Belcher in finance helped me get an extended warranty. Again, a no pressure whatsoever. More
Ryan and Lewis were great and helped make the whole process as smooth as possible! I got to ask a lot of questions and they answered every single one! process as smooth as possible! I got to ask a lot of questions and they answered every single one! More
Mike A and Corey J are absolutely fantastic to work with. They made us feel welcome comfortable as we test drove a couple Mazda models we were interested in. We found the perfect vehicle thanks to them! H They made us feel welcome comfortable as we test drove a couple Mazda models we were interested in. We found the perfect vehicle thanks to them! Highly recommended!!!! More
Very pleasant My wife and I were very please with this dealership. The place was clean and the service was excellent. I have had my car for a week now. I love it My wife and I were very please with this dealership. The place was clean and the service was excellent. I have had my car for a week now. I love it. More
Nice Experience From start to finish very professional and efficient experience. Ryan was very knowledgeable, responsive and accommodating. We were able to make a qu From start to finish very professional and efficient experience. Ryan was very knowledgeable, responsive and accommodating. We were able to make a quick decision we were happy with. More
If you are looking for good customer service, don't go to the Autobarn! Sales managers will ignore you and won't return phone calls. After you have made a purchase forget about resolving any problems. the Autobarn! Sales managers will ignore you and won't return phone calls. After you have made a purchase forget about resolving any problems. More
Great customer service. Always willing to answer questions and suggest without being pushy. A bit pricey but always willing to look for some sort of savings or discount. questions and suggest without being pushy. A bit pricey but always willing to look for some sort of savings or discount. More