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The Autobarn Mazda of Evanston
Evanston, IL
999 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 999 reviews
May 04, 2022
Their sales, Giovann Raymond, INSISTED that an extra $2500 MARKET ADJUSTMENT fee is needed to buy a CX-30. I understand the shortage of chips caused the overall increased price and I was prepared to $2500 MARKET ADJUSTMENT fee is needed to buy a CX-30. I understand the shortage of chips caused the overall increased price and I was prepared to get a car with an MSRP. However, this markup price is ridiculous and he refused to deduct any cents. He even laughed at me when I told him my desired price. Very frustrating experience. I've signed a CX-30 with another dealer in Chicago and didn't get any surprise fee - the exact MSRP. More
by Zack
Employees Worked With
Giovann Raymond
Helpful March 31, 2022
I brought my car in for two issues. I was helped by Oscar. He was professional, clear about the work, and helpful. The two issues were fixed and the cost was incredibly reasonable. Than I was helped by Oscar. He was professional, clear about the work, and helpful. The two issues were fixed and the cost was incredibly reasonable. Thank you! More
by cpatino
Employees Worked With
Oscar Galicia
March 25, 2022
Service Department was modern and clean, and had nice amenities including coffee, some snacks, wi-fi and TV. The service advisor was friendly and kept me informed as to the progress of my appointment, an amenities including coffee, some snacks, wi-fi and TV. The service advisor was friendly and kept me informed as to the progress of my appointment, and they washed the car upon completion. But it was slow going; it took over 90 minutes to do a simple oil change and inspection with no other service. More
by nk
Employees Worked With
Oscar Galicia
Verified CustomerNovember 16, 2021
we shopped around and found the best deal at the nicest dealership. Jeffrey Williams made car shopping easier By listening to what we wanted, directing us appropriately, being clear and courteous in his dealership. Jeffrey Williams made car shopping easier By listening to what we wanted, directing us appropriately, being clear and courteous in his communications and putting details in writing so we could make an informed decision. More
by bracehub
Employees Worked With
Jeff Williams
November 10, 2021
I was helped by Corey Jackson. He and the others at the dealership made the process super easy and were extremely helpful. Can’t recommend them enough! dealership made the process super easy and were extremely helpful. Can’t recommend them enough! More
by lc97
Employees Worked With
Corey Jackson
August 05, 2021
Horrible customer service at the dealer and the service is even worse. They control the market in Chicago since there aren’t many other Mazda options around the area therefore they don’t care how they trea is even worse. They control the market in Chicago since there aren’t many other Mazda options around the area therefore they don’t care how they treat their customers or the service they provide. I’ve been to other Mazda dealers in other states and they’re much better. If you can opt for a diff Mazda dealer I’d recommend doing so. More
by Shopmbg16
Employees Worked With
Service desk people
August 03, 2021
Service was pleasant, efficient and dependable. The waiting room was clean and comfortable and had plenty of seating allowing for distance between customers. Bathroom was clean as well. waiting room was clean and comfortable and had plenty of seating allowing for distance between customers. Bathroom was clean as well. More
by sc2
Employees Worked With
Oscar, Tomy Gnaimvongsa, PB Maristela
