The Autobarn Mazda of Evanston

Great Experience The process was seamless, Everyone was very nice. I am pleased with my purchase. It appeared as if everyone was working hard to make sure I was happ The process was seamless, Everyone was very nice. I am pleased with my purchase. It appeared as if everyone was working hard to make sure I was happy with my purchase. More

Loved their service and dedication towards their customers, very family oriented service, super clean environment and adore their contemporary waiting area.Thank you Autobarn Mazda customers, very family oriented service, super clean environment and adore their contemporary waiting area.Thank you Autobarn Mazda More

I had an Excellent service experience. Great communication. Very pleasant, competent people. The time estimate was correct. Everything has worked perfectly. The service included a car wash. communication. Very pleasant, competent people. The time estimate was correct. Everything has worked perfectly. The service included a car wash. More

Service due to recall part I had a great service by Barry Service manager who was able to answer all of my question and the Service rep who checked me in and followed up with m I had a great service by Barry Service manager who was able to answer all of my question and the Service rep who checked me in and followed up with me during my entire visit. I forgot her name, but I think it was Jessica. Both were attentive and knowledgeable. More

My regular maintenance - plus total "detailing" of my car. Excellent in every way! Loved their waiting area stocked with cookies, fruit bars, coffee and cocoa. Totally satisfied with the inside and outside d Excellent in every way! Loved their waiting area stocked with cookies, fruit bars, coffee and cocoa. Totally satisfied with the inside and outside detailing of my car which really needed it. It looked terrific, Like a new car. Anyone I came in contact with was courteous, kind and patient. I worked with Vic, was so so very kind and helpful, and answered all my questions very patiently!!! (and no, I am not his mother!). never met him before! More

New to Mazda - good initial experience Everything was great. Only comment would be I have had a car wash their twice and not best. Okay for free but wipe down is not great. Everything was great. Only comment would be I have had a car wash their twice and not best. Okay for free but wipe down is not great. More

As always,Rohan and Tomy with there amazing technician As always, Rohan and Tomy with there amazing technician team delivered excellent service. If I have any issues, they thoroughly take care of it for m As always, Rohan and Tomy with there amazing technician team delivered excellent service. If I have any issues, they thoroughly take care of it for me. My general maintenance or any issues with brakes, they took it it right away and gave me a thorough feedback and resolved it quickly. I always get a positive vibe along with brilliant customer service with this team. More

Justine was awesome and the whole experience was a joy. We had previously gone to the Autobarn on Cicero and it was horrendous - made me never want to buy a Mazda again. So happy we came to this facility We had previously gone to the Autobarn on Cicero and it was horrendous - made me never want to buy a Mazda again. So happy we came to this facility in Evanston - restored my faith in Mazda. More

Another great experience! Once again Tommie was AWSOME ! Got me in and out quickly ,kept me informed of status and progress ,and as always was super friendly and respectful! This man is the very best perso Got me in and out quickly ,kept me informed of status and progress ,and as always was super friendly and respectful! This man is the very best person I have worked with in a car service dealership in all my years of having new cars ! He developed a great repoire with me from the very first visit with his honesty and thourough explanations of work I needed done. The waiting room with coffee , WiFi , computers , tv , coffee and snacks is also an added luxury while waiting!! Had a another great experience getting work completed on my Mazda Miata!Geo Sanderson More

Great customer service from friendly service technician, Vic Torino! He exemplifies what a great customer service person should be. I’ll be coming back for sure! Vic Torino! He exemplifies what a great customer service person should be. I’ll be coming back for sure! More