
The Autobarn Mazda of Evanston
Evanston, IL
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New lease Jeff W helped me with my new lease. We briefly spoke the day before I came in because, having two young kids, I wanted to make sure the color/model I Jeff W helped me with my new lease. We briefly spoke the day before I came in because, having two young kids, I wanted to make sure the color/model I was interested was available. Jeff kept my time crunch in mind through the whole process and was as efficient as possible and made sure the paperwork we needed for finance was done quickly so that I could get in and out quickly. More
Routine Service was easy Just routine service, but the team was friendly and the wait was exactly as they estimated. In and out with no fuss which is what I'm looking for. Just routine service, but the team was friendly and the wait was exactly as they estimated. In and out with no fuss which is what I'm looking for. More
As good as expected I was given the help I needed by both Rohan and Tommy, when Rohan was busy. They were courteous and helpful throughout, especially in calculating two I was given the help I needed by both Rohan and Tommy, when Rohan was busy. They were courteous and helpful throughout, especially in calculating two discounts I was entitled to. I hope they stay around for awhile. I waited for my car in the customer waiting area and did personal work I brought with. One blessing: the TV was on, though no one watched it. But the volume was very low which everyone appreciated. Even at normal level, it can distract and irritate for those working at the desk, those sitting and reading or simplty relaxing, and for the majority trying to concentrate on the IPhones or other forms of cell use. Maybe keep the volume low again in the future. More
New Mazda CX5 Naught a New Mazda Cx5. So good anf friendly people. Definitely will recommend this in future for my family and friends for buying a new vehicle. Naught a New Mazda Cx5. So good anf friendly people. Definitely will recommend this in future for my family and friends for buying a new vehicle. More
Service above and beyond The service team was extremely active in keeping me aware of the status of my repair throughout the day. I would not hesitate to go back The service team was extremely active in keeping me aware of the status of my repair throughout the day. I would not hesitate to go back More
I'm A Regular The folks at the garage are knowledgable and fun, they're nice people. The follow-ups demanding ratings and reactions can be a bit over the top, but t The folks at the garage are knowledgable and fun, they're nice people. The follow-ups demanding ratings and reactions can be a bit over the top, but the work and the service are pretty fantastic. More
Superb service Always pleased with Mazda service. Knowledgeable, courteous, trustworthy. Rohan is especially skilled at explaining what is needed. Nice to have Mazda Always pleased with Mazda service. Knowledgeable, courteous, trustworthy. Rohan is especially skilled at explaining what is needed. Nice to have Mazda personnel that I can trust. More
Accommodating employees, good service. Employees are always ready to accommodate requests, always ready to answer inquiries. They even take time to follow up and make sure customer had a g Employees are always ready to accommodate requests, always ready to answer inquiries. They even take time to follow up and make sure customer had a great experience with their service. More
Oil Change The oil change was performed in an efficient and timely manner. Any service concerns were brought to my attention. Tomy Gnaimvongsa was a pleasure t The oil change was performed in an efficient and timely manner. Any service concerns were brought to my attention. Tomy Gnaimvongsa was a pleasure to work with. More
Quick and easy We had a great experience buying our car from Autobarn Mazda. We were able to make a deal quickly and they got us the exact car we wanted. We had a great experience buying our car from Autobarn Mazda. We were able to make a deal quickly and they got us the exact car we wanted. More