The Autobarn Mazda of Evanston

Outstanding performance! This was the most gratifying experience I have had doing an oil and filter change for my car. The people were nice and the process was very easy and t This was the most gratifying experience I have had doing an oil and filter change for my car. The people were nice and the process was very easy and time efficient. More

Jsnet Great service and friendly staff. No unnecessary addons early and was taken immediately. It was terrific that I got my car in earlier than expected an Great service and friendly staff. No unnecessary addons early and was taken immediately. It was terrific that I got my car in earlier than expected and back earlier than expected. More

Oil change and Android Auto install Service writer was very friendly even though I was snippy at first (sorry about that). The loaner car was fun, my car was ready exactly when I was to Service writer was very friendly even though I was snippy at first (sorry about that). The loaner car was fun, my car was ready exactly when I was told it would be, and the free ramen in the waiting room is a very nice touch. Also, there is some gent who works there who has a very prominent car-related tattoo. I'm happy that Autobarn is modern enough to allow (and hopefully encourage!) this, and other marks of self-expression in their employees. More

The service was very good The sales personnel was courteous, helpful and knowledgeable. The process of purchase was smooth. the personnel understood the parameters of the p The sales personnel was courteous, helpful and knowledgeable. The process of purchase was smooth. the personnel understood the parameters of the purchase. I purchased here before and would probably do so again. More

Great service While I left spending more than I had hoped, my service advisor was really great. He was efficient and kept me informed throughout my time there. When While I left spending more than I had hoped, my service advisor was really great. He was efficient and kept me informed throughout my time there. When I went to get in my car, I noticed a scuff down the entire passenger side. When brought to his attention he did not believe that happened at their location (since they had cleaned the vehicle before I got in I assumed it had, though I rarely go to the passenger side of the vehicle), regardless he identified the mark as a glue like substance and proceeded to hand buff it out for me. Really appreciate the great service and why I continue to return to the dealer for work in my 2008 vehicle! More

Mazda Mom My second Mazda (5 CX) and it does not disappoint. My last Mazda (5) was perfect for hauling everything! This Mazda is about the empty nester. My second Mazda (5 CX) and it does not disappoint. My last Mazda (5) was perfect for hauling everything! This Mazda is about the empty nester. More

85000 miles easy peasy The customer lounge area is always comfortable. The time went faster than expected and It was nice to leave with a clean car. I needed to get to work The customer lounge area is always comfortable. The time went faster than expected and It was nice to leave with a clean car. I needed to get to work and the staff made note and worked on getting me out the door. More

customer service Rohan was very professional and made it easy for me to cope with my problem. He is very good at explaining everything to me. Will return if future ser Rohan was very professional and made it easy for me to cope with my problem. He is very good at explaining everything to me. Will return if future service is needed. More

Quick and Easy Rohan was great, quick, communicative. Easy to schedule, quick replacement, called when part was in stock. Everyone was friendly and kept the process Rohan was great, quick, communicative. Easy to schedule, quick replacement, called when part was in stock. Everyone was friendly and kept the process going smoothly More

Too slow Took all day to fix my car which, by the way has the same problem again, three days later. They did not tell me that I was eligible for a senior disco Took all day to fix my car which, by the way has the same problem again, three days later. They did not tell me that I was eligible for a senior discount. More