The Autobarn Mazda of Evanston

Great experience This was our first routine service after getting our wonderful CX-5 and it was a great experience. The facility is beautiful, clean, comfortable and h This was our first routine service after getting our wonderful CX-5 and it was a great experience. The facility is beautiful, clean, comfortable and has many amenities. Our service rep, Jay Rosenfeld, was excellent. He was professional yet friendly, and explained everything clearly. He was honest about what we needed and how long the service would take. All in all, we were very pleased. More

Check engine light issue I did not have an appointment, and it was almost closing time. But the check engine light came on for the second time in a few days. I was nervous t I did not have an appointment, and it was almost closing time. But the check engine light came on for the second time in a few days. I was nervous that it might be something serious. I headed over to the Service Center after work. Jay got me in right away and grabbed a tech to run a diagnostic. It turned out that it just needed a software update which they did straight away. I can't think of any other dealership where they would get you in at the end of day without an appointment and work to resolve the issue. Amazing service! More

QUICK AND ACCURATE ROHAN WAS THE BEST I WILL RETURN AGAIN AND ASK FOR ROHAN MAINTENANCE WAS FAST AND DELIGHTFUL I RECEIVED OIL/FILTER CHANGE AND TIRE ROTATION FO ROHAN WAS THE BEST I WILL RETURN AGAIN AND ASK FOR ROHAN MAINTENANCE WAS FAST AND DELIGHTFUL I RECEIVED OIL/FILTER CHANGE AND TIRE ROTATION FOR MY FIRST MAINTENANCE More

Great and quick service. Came in for a recall on my cx-5. I was actually early, but Rohan was awesome enough to get me help right away. He said the service would take about an Came in for a recall on my cx-5. I was actually early, but Rohan was awesome enough to get me help right away. He said the service would take about an hour, but would try and get a tech in it right away. It took less than an hour. Waiting area was nice too. More

New Mazda Needed a new car and the team was friendly and helpful in helping me select a new car, providing me options and explaining the difference between diff Needed a new car and the team was friendly and helpful in helping me select a new car, providing me options and explaining the difference between different trims More

Responsive service, clear explanation Another great experience at the Autobarn. This is the fifth car we have purchased from them. The sales staff was helpful, patient and not at all pushy Another great experience at the Autobarn. This is the fifth car we have purchased from them. The sales staff was helpful, patient and not at all pushy More

Great service Received safety recall notice on my CX5. Able to get appointment quickly. This was my first appointment with this service center. Everyone friendly Received safety recall notice on my CX5. Able to get appointment quickly. This was my first appointment with this service center. Everyone friendly and helpful. More

New car purchase Fair and friendly. Would highly recommend. All staff were helpful and enjoyable to work with. Went out of my way to purchase from this dealership. Fair and friendly. Would highly recommend. All staff were helpful and enjoyable to work with. Went out of my way to purchase from this dealership. More

Great service Kam was great to work with - definitely recommend. He was friendly and attentive, knowledgable and presented me with all of my options but I didn't fe Kam was great to work with - definitely recommend. He was friendly and attentive, knowledgable and presented me with all of my options but I didn't feel pressured at all. More