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The Autobarn Mazda of Evanston
Evanston, IL
1,028 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,028 reviews
September 03, 2019
Mazda cx-7 quick check-in, quick check-out, pleasant customer service, wish there was free Wifi - but there was live sports TV to help kill the wait time. quick check-in, quick check-out, pleasant customer service, wish there was free Wifi - but there was live sports TV to help kill the wait time. More
by RAPAUNER
Verified CustomerEmployees Worked With
jay
August 29, 2019
Flat tire I brought my flat tire (with 14,000 miles on it) to be repaired or replaced. Of course it required replacement (seems they always do), so the car I’m I brought my flat tire (with 14,000 miles on it) to be repaired or replaced. Of course it required replacement (seems they always do), so the car I’m giving back to Mazda in 12 months will have a relatively new passenger side tire. Having dropped off the flat late Friday, I returned Tuesday morning to have the new tire mounted. Total costs in dollars ($260) and time (nearly an hour) reflect what this dealership thinks of me. I like the car, but will not lease from this group again, as the service department is consistently overpriced and underwhelming. More
by MSWNEXT
Employees Worked With
Didn’t get names
August 28, 2019
Fast and friendly They staff is nice, not pushy and does not try and rip me off. I also enjoy the free WiFi so I can work while I wait. Thanks for the car wash too. They staff is nice, not pushy and does not try and rip me off. I also enjoy the free WiFi so I can work while I wait. Thanks for the car wash too. More
by Rachel2222
Employees Worked With
Simon Kim
August 21, 2019
EXCELLENT Customer Service Our Madza Service Advisor, Tommy, provided EXCELLENT customer service! He was very professional, knowledgeable, and understanding person! He deserves Our Madza Service Advisor, Tommy, provided EXCELLENT customer service! He was very professional, knowledgeable, and understanding person! He deserves a promotion and a raise! Thanks! More
by Anonymous
Employees Worked With
Tommy Gnaimvongsa
August 20, 2019
No pressure salesman Cory Jackson Cory was informative and accommodating. He laid out options and worked with my purchase. Finance dept and management were personable and professional. Cory was informative and accommodating. He laid out options and worked with my purchase. Finance dept and management were personable and professional. I would recommend Cory highly. More
by RAFAEL.ORTIZ1
Employees Worked With
Chris Norton, John Norton, Corey Jackson
August 16, 2019
Purchase of car The salesman was very friendly and helpful. He went beyond his duties in helping me obtain the car that I feel in love with. The salesman called to c The salesman was very friendly and helpful. He went beyond his duties in helping me obtain the car that I feel in love with. The salesman called to check on my satisfaction after the sale of the car. More
by Mycar
Employees Worked With
Corey Jackson
August 16, 2019
Waiting for service and sales suggestions ridiculous Getting an oil change should not take over an hour. And recommending an engine flush for the ridiculous price of $200 for a newer vehicle is just a Getting an oil change should not take over an hour. And recommending an engine flush for the ridiculous price of $200 for a newer vehicle is just a money-making ploy. More
by LM
Employees Worked With
Simon Kim
August 13, 2019
7000 mile checkup/oil change The staff at the Autobarn Mazda of Evanston are very helpful and have great customer service. I continue to have a good experience each time I need to The staff at the Autobarn Mazda of Evanston are very helpful and have great customer service. I continue to have a good experience each time I need to go there. More
by LIVINGSTONCARRIE
Employees Worked With
Pat Levy
August 13, 2019
Fast, Friendly, and Highly Responsive I needed to get my tires and brakes replaced. The service center was able to schedule me in that morning. Rohan was my Service Tech who helped me out I needed to get my tires and brakes replaced. The service center was able to schedule me in that morning. Rohan was my Service Tech who helped me out and was very friendly and responsive. I was kept updated on the status of the service throughout the day, which was also completed same day. Highly recommend The Autobarn Mazda of Evanston Service Center and especially Rohan for helping me out! More
by RYAN
Employees Worked With
Rohan
August 06, 2019
They were very patient and at your service. highly responsiv Cars were of great quality. I got to do all of the tests that I wanted and ask as many questions as needed. I never felt they were fed up with me. Cars were of great quality. I got to do all of the tests that I wanted and ask as many questions as needed. I never felt they were fed up with me. More
by DIEGO.ALONSO.BLONDET
Employees Worked With
Jeff Williams, Chris Reis
