The Autobarn Mazda of Evanston

Great!! The entire experience was just great! From the staff to the snacks and waiting area. I really liked bringing my car in. Thank you Autobarn Mazda The entire experience was just great! From the staff to the snacks and waiting area. I really liked bringing my car in. Thank you Autobarn Mazda More

Very well taken care of From the moment I pulled in everyone was very friendly and accommodating. The person who took care of me was very great and knowledgeable. everything From the moment I pulled in everyone was very friendly and accommodating. The person who took care of me was very great and knowledgeable. everything was good. More

Quick oil change I had an appointment for an oil change and tire rotation and everything went smooth. It took about an hour and 15 minutes as promised. The waiting are I had an appointment for an oil change and tire rotation and everything went smooth. It took about an hour and 15 minutes as promised. The waiting area is very comfortable, It has a TV, computer desks, coffee machine, snacks and free bottled water .The staff is very helpful and tries to update you on timing. More

Friendly and quick to help Reena is always great. Also asking if she can do anything else and her transparency makes it worth coming back to this service center. Thank you! Reena is always great. Also asking if she can do anything else and her transparency makes it worth coming back to this service center. Thank you! More

Great service The price was fair and the paperwork was prepared in advance so it was easy to get through. The car was prepared and ready to go and the salesman took The price was fair and the paperwork was prepared in advance so it was easy to get through. The car was prepared and ready to go and the salesman took plenty of time to explain all the features to me. More

Simple, Quick, Painless I've gotten my vehicles in odd ways, so I've only been to a used car dealership one other time, with my previous vehicle. That experience was terrible I've gotten my vehicles in odd ways, so I've only been to a used car dealership one other time, with my previous vehicle. That experience was terrible. I was told by my friends that that is just the way of it. Cool. So I never complained. When I went in for the test drive, I think my salesperson may have thought I was a total jerk. I don't think I cracked a smile once. Total deadpan. I just figured either it would all fall apart or it would take 7 hours and I'd be intensely irritated by the entire process. Could NOT be further from the truth. Everything that was horrible at the other dealer was great here. I wasn't hassled. I wasn't pressured into buying odd things (like a seat upholstery warranty for $2000). The coffee was both good AND free. I was able to go run errands and come back. They answered all of my questions and were forthcoming about my rights, in regards to financing and major purchases. I feel really lucky that the used vehicle that I wanted happened to be at their spot. I'd happily go back. Again, RIDICULOUSLY painless. More

Sad to See Simon Kim Gone, but Jay is just as Great! Just found out that Simon Kim is no longer at the Service Center. That was disappointing to hear because I thought he was great and handled all my que Just found out that Simon Kim is no longer at the Service Center. That was disappointing to hear because I thought he was great and handled all my questions or concerns professionally. However, I do think Jay is just as great. He is knowledgeable and seems to be the go to person here when other agents have questions. So that says a lot. He is quite funny and personable. I like that he is informative and provides detailed information to customers as opposed to just saying okay your all set. He goes over the paperwork with you as to what was done to your car and asks if you have any questions. This is helpful especially when you are a female. More

Trouble free They got the car I wanted, delivered when I asked for the price I wanted. Danny Bender was my salesman and he made the experience pleasant. Chris ev They got the car I wanted, delivered when I asked for the price I wanted. Danny Bender was my salesman and he made the experience pleasant. Chris even saved me from myself. I had written a check for the full amount, forgetting I had put a $500 deposit on the car the prior week. Chris called me back and made sure I deducted the $500 from the amount I owed. More

Pleasant They did all they could to get me financed. I worked with Chris Reis. He was great. His manager, John was absolutely fantastic. He went above and beyo They did all they could to get me financed. I worked with Chris Reis. He was great. His manager, John was absolutely fantastic. He went above and beyond for me. The rep sitting next to Chris, Lewis helped me get insurance for my vehicle. The guy who I signed my paperwork with was also pleasant. The experience was good. More

Excellent 6-Month Service Check The dealership did an efficient job of servicing my Mazda dor the 6-month check. The service was pleasant, the dealership has coffee, and the waiting The dealership did an efficient job of servicing my Mazda dor the 6-month check. The service was pleasant, the dealership has coffee, and the waiting area is comfortable. More