
The Autobarn Mazda of Evanston
Evanston, IL
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Everything was just right! From the welcome at the door by Jake to the farewell at the end, our experience at the Autobarn's service facility was flawless. We live close to 40 m From the welcome at the door by Jake to the farewell at the end, our experience at the Autobarn's service facility was flawless. We live close to 40 minutes from the place and pass by several servicing options (Jiffy Lube, other dealers, etc.) -- but everything considered, the drive was worth every stoplight. We'll be regulars. More
Regular Maintenance As always, the service was prompt and courteous! I appreciate how they go over what is needed. I enjoy the ability to schedule a time online. As always, the service was prompt and courteous! I appreciate how they go over what is needed. I enjoy the ability to schedule a time online. More
20000 mile service check, oil change, lube and tire rotation My experience was top notch. I have absolutely no complaints about my experience. My questions and concerns were all addressed professionally and cour My experience was top notch. I have absolutely no complaints about my experience. My questions and concerns were all addressed professionally and courteously, and my request to reschedule a fuel injector cleaning was handled effortlessly! More
Great Customer Service Simon was wonderful to work with, he was knowledgeable, polite, and very punctual about updating me on my vehicle status. I will absolutely use this s Simon was wonderful to work with, he was knowledgeable, polite, and very punctual about updating me on my vehicle status. I will absolutely use this service center again. More
Rushed, then kept waiting, but bought a good car. Salesman very busy. Finance process slow. Got a fair deal on a good car. Was told car was all prepped with full tank of gas and ready to go. In realit Salesman very busy. Finance process slow. Got a fair deal on a good car. Was told car was all prepped with full tank of gas and ready to go. In reality it had less than 1/8 tank of gas when we left the dealership. More
Fast, detailed and friendly It was time for my regular oil change maintenance and the mechanic suggested to have some additional important brake fluid replacement and was importa It was time for my regular oil change maintenance and the mechanic suggested to have some additional important brake fluid replacement and was important and quick. More
Great place to service your Mazda I always come here to service my car. Thats a new place, nice lounge with Starbucks coffee and cookies. They do everything professionally and fast, pe I always come here to service my car. Thats a new place, nice lounge with Starbucks coffee and cookies. They do everything professionally and fast, people are friendly. Thanks More
new car purchase GREAT EXPERIENCE. Worked with Sonny, very straight forward and efficient. Everything that they said they would do they did, and no issues or surpris GREAT EXPERIENCE. Worked with Sonny, very straight forward and efficient. Everything that they said they would do they did, and no issues or surprises. Most enjoyable purchasing experience I have had in my memory, and that includes the finance team. More
Oil change Reena was my service advisor. She was very friendly and very helpful too. She sujested I can bring my car for a quick wash anytime except for a bad we Reena was my service advisor. She was very friendly and very helpful too. She sujested I can bring my car for a quick wash anytime except for a bad weither, my car was dirty during the time of the service because of snow and salt. More
Oil change and tire rotation The dealership is very clean and has a nice ambiance while waiting for your car. The associates who helped me were Jay and Simon. Both were very nice The dealership is very clean and has a nice ambiance while waiting for your car. The associates who helped me were Jay and Simon. Both were very nice and helpful. I just moved to Chicago from California and prefer this location to the other dealership that is closer. Super convenient, will definitely continue to bring my car to Evanston! More