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The Autobarn Mazda of Evanston
Evanston, IL
1,029 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 30, 2017
New Car - Great Experience I bought a brand new Mazda3 from Corey Jackson @ The Autobarn Evanston Mazda, and he was fantastic. The process was easy, Corey was honest, and the c I bought a brand new Mazda3 from Corey Jackson @ The Autobarn Evanston Mazda, and he was fantastic. The process was easy, Corey was honest, and the customer service has continued to exceed my expectations. I went to several Mazda dealerships before I chose to purchase from Corey, and that was because he was the most straight-forward and honest of all of the dealers I dealt with. I would definitely go back if I were doing this again. More
by mazdaman
Employees Worked With
Corey Jackson
August 30, 2017
Excellent buying experience We received outstanding care and service at this dealership and especially from our salesman, Jeff Williams, who is very knowledgeable, responsive an We received outstanding care and service at this dealership and especially from our salesman, Jeff Williams, who is very knowledgeable, responsive and accommodating. And the cars are great! More
by Mazda3fan
Employees Worked With
Jeff Williams
August 16, 2017
Great sales experience Ryan Straz did an excellent job of guiding us through the sales process. He answered our questions, he was never pushy, and he was efficient. Ryan i Ryan Straz did an excellent job of guiding us through the sales process. He answered our questions, he was never pushy, and he was efficient. Ryan is a credit to the Autobarn Mazda sales team. More
by rb57
Employees Worked With
Ryan Straz
August 06, 2017
Juan Vargas was very helpful, knowledgeable and efficient. I have recommended him to my sister who hasn't been to a Mazda dealer in a year just like me. was very helpful, knowledgeable and efficient. I have recommended him to my sister who hasn't been to a Mazda dealer in a year just like me. More
by Cx7 Burgundy
Employees Worked With
Juan Vargas
August 04, 2017
Miata - Mazda Autobarn in Evanston, IL Mr. Vargas and my mechanic who served my Mazda Miata MX5 in July 2017 were excellent...knowledgeable, professional, thorough, and competent. I would Mr. Vargas and my mechanic who served my Mazda Miata MX5 in July 2017 were excellent...knowledgeable, professional, thorough, and competent. I would hope to work with Mr. Vargas in the future. The mechanic who worked on my Miata was also very competent. More
by celexa
Employees Worked With
Juan Vargas
July 23, 2017
Ryan Straz - Sales Consultant Ryan Straz coordinated all aspects of the process to purchase my new auto. He is friendly, attentive, and knowledgeable. Not only was the process ef Ryan Straz coordinated all aspects of the process to purchase my new auto. He is friendly, attentive, and knowledgeable. Not only was the process efficient, it was actually enjoyable! Thanks Ryan!! More
by AmyT
Employees Worked With
Chris Norton, Anthony Caminitti
July 07, 2017
Juan Vargas is the best service rep I've had at Mazda. He answered all questions, clearly detailed work done, explained available options, and provided moving in is the best service rep I've had at Mazda. He answered all questions, clearly detailed work done, explained available options, and provided moving info for future service. He was thorough, polite, professional, and pleasant. Work done on my SUV was excellent and completed as scheduled with a loaner. More
by 123455
Employees Worked With
Juan Vargas
July 01, 2017
Juan Vargas is the best! Always pleasure to work with Juan , a big smile and very professional. The loaner car is always ready for us, and the car run great. Juan took the ti Always pleasure to work with Juan , a big smile and very professional. The loaner car is always ready for us, and the car run great. Juan took the time to clean the car in and out! More
by Shorty
Employees Worked With
Juan Vargas
June 30, 2017
Excellent Customer Service From the moment I pull into the service center, to the check out process, I feel taken care of. Simon Kim always takes time to explain the services t From the moment I pull into the service center, to the check out process, I feel taken care of. Simon Kim always takes time to explain the services that will be performed on my car in detail so that I understand. This new building also offers a comfortable waiting area with free wifi, which is very convenient and appreciated. I currently live in Elk Grove Village, but still bring my car for service at this location, so that should be volumes about the quality of service they deliver. More
by Megan L Bales
Employees Worked With
Simon Kim
June 27, 2017
I always feel very welcome and well taken care of! Whenever I bring my car in for service, I usually get checked in by Reena Parmar. The service and support she always provides for me is exceptional! I Whenever I bring my car in for service, I usually get checked in by Reena Parmar. The service and support she always provides for me is exceptional! I can count on Reena to take my service needs seriously and professionally, and I'm never disappointed by her follow up with me while my care is being serviced to provide me with any and all updates on the status of my car. We have had a number of great conversations during my visit not only about my Mazda, but also how each of us is doing in our daily lives. I feel like I'm talking to someone who's a friend. I went through a period earlier in the year where my car experienced some major mechanical issues, and every time I came in, Reena greeted me with concern about the issue, and promptly secured a loaner for me so that I would not be without transportation while my car was being serviced. I look forward to seeing service staff that I've come to trust over the years at Autobarn Mazda with my car, and Reena is one of them without a doubt! More
by mazzy6
Employees Worked With
Reena Parma
