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The Autobarn Mazda of Evanston
Evanston, IL
1,036 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,036 reviews
May 02, 2017
Helpful, pleasent, professional Juan Vargus was very helpful and made me feel that the Dealership and auto service would stand by their products. I very pleasent experience. He wen Juan Vargus was very helpful and made me feel that the Dealership and auto service would stand by their products. I very pleasent experience. He went a step further and taught me a few things I didn't know about my new car. More
by Ruth 88
Employees Worked With
Danny Bender, Juan Vargas
May 02, 2017
Easy service experience My CX-7 is very temperamental when it comes to non-routine maintenance. So when the check engine light came on and stayed on, I scheduled a service ap My CX-7 is very temperamental when it comes to non-routine maintenance. So when the check engine light came on and stayed on, I scheduled a service appointment at Autobarn. Despite not knowing ahead of time that the service center had moved, the service went better than expected. During the initial inspection, another issue was discovered that could have been very costly to me. Reena Parmar searched open recalls and was able to provide that repair to me as part of a warranty recall. She even made sure I had a loaner to drive while the car was being serviced (which is necessary for me, now that their service center is not close to the L or Metra). Thank you, Reena Parmar. More
by KimL
Employees Worked With
Reena Parmar
April 27, 2017
Aidan McCarthy Aidan was very professional and friendly when I brought my Mazda 3 in for routine service. She actually took care of me the day before too, when I br Aidan was very professional and friendly when I brought my Mazda 3 in for routine service. She actually took care of me the day before too, when I brought my CX3 in for service. More
by angel0619
Employees Worked With
Aidan McCarthy
April 04, 2017
Check-up 5,000-mile service. A problem was discovered -- one part was installed and one ordered. Juan Vargas was helpful and is staying in touch re: finishin 5,000-mile service. A problem was discovered -- one part was installed and one ordered. Juan Vargas was helpful and is staying in touch re: finishing things. More
by LVW
Employees Worked With
Juan Vargas
March 22, 2017
Well done A rim and new tire were needed. Circumstances delayed completing things but I wasn't inconvenienced because of getting a loaner and Simon Kim was in A rim and new tire were needed. Circumstances delayed completing things but I wasn't inconvenienced because of getting a loaner and Simon Kim was in touch throughout to shepherd it through. More
by LVW
Employees Worked With
Simon Kim
March 22, 2017
Second car with this dealership Kamal Suleiman was the picture of professionalism getting me into my latest Mazda. The whole process was quick and efficient, and he got me a great pr Kamal Suleiman was the picture of professionalism getting me into my latest Mazda. The whole process was quick and efficient, and he got me a great price. More
by araglin
Employees Worked With
Kam Suleiman
February 25, 2017
Prompt and Professional Juan Vargas is always very efficient and professional! He is a great asset to the Autobarn. Good customer service is what keeps customers. Juan Vargas Juan Vargas is always very efficient and professional! He is a great asset to the Autobarn. Good customer service is what keeps customers. Juan Vargas is top notch😊 More
by sheila.green.18
Employees Worked With
Juan Vargas
February 15, 2017
Juan is the best! Never had a problem with my Mazda that Juan couldn't fix. Great people skills and lets you know what's up with your car via texts in a very prompt man Never had a problem with my Mazda that Juan couldn't fix. Great people skills and lets you know what's up with your car via texts in a very prompt manner. More
by Zoom-zoom
Employees Worked With
Juan Vargas
January 24, 2017
White Glove Service Juan Vargas as always gives you the white glove service. What I enjoy most about visiting Mazda Service Center is that Juan makes it feel like your v Juan Vargas as always gives you the white glove service. What I enjoy most about visiting Mazda Service Center is that Juan makes it feel like your visiting family. More
by NeroRye
Employees Worked With
Juan Vargas
January 16, 2017
Juan is the Best! Juan Vargas is my favorite service guy. When I arrived he was obviously helping someone but he looked over at me, greeted me and said he'd be right w Juan Vargas is my favorite service guy. When I arrived he was obviously helping someone but he looked over at me, greeted me and said he'd be right with me. It might not seem like a big deal but to be acknowledge right away makes a huge difference in feeling like you are valued. So often you stand waiting not sure if you're next in line or if you should be somewhere else. He is just so conscious and personable. Even though it was horribly cold outside, because I would be leaving my car, he made sure they washed it, knowing it would have time to dry before I picked it up. He is thorough in his work and often thinks of things I wouldn't. I love working with him. I wish all the employees in the service department were like him. More
by MargaretS
Employees Worked With
Juan Vargas
