
The Autobarn Mazda of Evanston
Evanston, IL
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Excellent service always! I am extremely pleased with the service I receive at Autobarn Mazda, and Simon Kim is one of several service providers I am always happy to encounter I am extremely pleased with the service I receive at Autobarn Mazda, and Simon Kim is one of several service providers I am always happy to encounter when I bring my car in for work. Simon is very attentive and conscientious about my needs and keeps me informed on the work being performed. I enjoy feeling confident that my car is being serviced and kept in top form to keep it (and me) on the road for many years to come -- and my car is 12 years old, and I still love it and rely on it greatly. Thank you Simon Kim! More
Mazda Service excellence, Mazda Ambassador To me the real hero at the Mazda autobarn is the service agent Juan Vargus. Juan is my personal preference, but he has me trusting anyone that works To me the real hero at the Mazda autobarn is the service agent Juan Vargus. Juan is my personal preference, but he has me trusting anyone that works with me at Mazda Autobarn. I have owned three Mazda's. I've purchased two from Evanston Autobarn. The third I had overhauled and rebuilt by the autobarn team. I just recently got my wife in a Mazda. This is the store to buy your new Mazda or have it serviced! This guy has worked so hard on my behalf from the day I met him to give me the best quality care for my car at a fair price. I was so HAPPY with the repair. Juan Vargus and his crew's persistence helped me process an engine warranty claim. I would have given up on the insurance company that was avoiding my contract claim and just flat out paid all out of pocket for a replacement engine since I was driving a loaner, supplied by Mazda autobarn and needed to get rolling again. Juan acted as my advocate constantly petitioning the contract provider to inspect my vehicle and make a determination. His tenacity paid off for me, allowing me to replace the engine! He spent a lot of time seeking a good engine, in the end, he secured me a brand new engine! His relationship with other Mazda associates must be impecable, especially his top notch mechanics. Being so happy with Juan Vargus' service, I purchased a Mazda 6 from the Autobarn that I just love and will not allow ANYONE else to service my sexy beast 6! This guy takes care of all his clients this way, not just me. He responds to my service appointments request even on his days off, so I'm not left hanging. We should all hope he never leaves as Juan Vargus is the professional face of Mazda Autobarn Evanston, If you have a Mazda that needs service or looking to buy a new Mazda, call Juan. He is what all service agents should strive to be, going above and beyond for no personal gain, just the pleasure in being a professional beyond reproach. There are so many benefits from vehicle care at the Mazda autobarn that go beyond what you might need to visit them for, leaving me to trust the service and vehicle implicitly. Tom Loew 2006 Mazda 3 Touring 2008 Mazda3 GT 2014 Mazda 6 Touring (my sexy beast) 2007 Mazda 3 Sport (wife's) More
Great and fast Service! Not only fast service but also a pleasure to do business when it comes to car service. Juan Vargas is always a pleasure to work with and will always a Not only fast service but also a pleasure to do business when it comes to car service. Juan Vargas is always a pleasure to work with and will always attend to your concerns. I always rate him 4.5, 5 being my highest. More
Autobarn Mazda Jefferey Williams was my salesman when I purchased my brand new 2017 Mazda CX-3. The service was perfect and Jefferey is the best. I couldn't ask for Jefferey Williams was my salesman when I purchased my brand new 2017 Mazda CX-3. The service was perfect and Jefferey is the best. I couldn't ask for a smoother process of buying a car. More
Mazda Autobarn Service Review Have been coming to Mazda Autobarn for years for all my Mazda needs. Juan Vargas has helped me since I purchased my first Mazda! It's always a pleasur Have been coming to Mazda Autobarn for years for all my Mazda needs. Juan Vargas has helped me since I purchased my first Mazda! It's always a pleasure working with him! More
Great service by Juan Vargas Juan vargas ,very helpful everytime I come in for service, treats you like family, very personable & handsome , can't imagine going anywhere else, tha Juan vargas ,very helpful everytime I come in for service, treats you like family, very personable & handsome , can't imagine going anywhere else, thank you Juan More
Unexpected Purchase This place is one of the best dealerships in Chicago. Corey Jackson was referred to me after I found out the cost to repair my car exceeded the value. This place is one of the best dealerships in Chicago. Corey Jackson was referred to me after I found out the cost to repair my car exceeded the value. I was not planning on a new car but I need one for work. He went fast beyond what I have ever seen from a sales consultant. Literally calling me with decisions I could make and trying to fit in the requirements I had. I have never been more impressed by someone or a company as a whole than I've been with this experience. Five stars all the way! More
Service on my Mazda Once again Juan Vargas had gone above and beyond with his customer service. He is always thorough and pays close attention to detail on your car, maki Once again Juan Vargas had gone above and beyond with his customer service. He is always thorough and pays close attention to detail on your car, making sure everything is repaired properly. He is personable and very educated and competent with his position as a service manager! Thank you Jusn! Nina Savocchi More
Excellent service Mazda3 in for services. I dealt with Juan Vargas and him and his crew provided excellent service as always. Juan takes the time to explain what is nee Mazda3 in for services. I dealt with Juan Vargas and him and his crew provided excellent service as always. Juan takes the time to explain what is needed for your car. He knows his stuff and takes the time to explain the issue. As someone who doesn't know anything about cars it is refreshing to go to the mechanic and have someone that is not trying to get you out the door. Because of Juan I will only take my car to Autobarn. Thank you Juan for being so kind, patient, and knowledgeable! You and your team are the best! More
My rep makes my Mazda expereice excellent in every way. I am a two time owner of a Mazda Miata, the second one, which I am driving at the present time, was purchased at the Autobarn on Chicago Avenue in E I am a two time owner of a Mazda Miata, the second one, which I am driving at the present time, was purchased at the Autobarn on Chicago Avenue in Evanston, Illinois. I recently had my car serviced at that location (and more recently at the new location) and wanted to compliment you on one of your employees, Juan Vargas. He has been my service rep for several years now and I couldn’t be happier. Not only is Juan personable, friendly and welcoming but I always feel confident that I am receiving the best possible care for my Miata (I do love my car!) His attention to detail along with his personality is probably the main reason why I continue to have my car serviced at the dealership. I wish there was a way to replicate Juan for all customer service jobs. He is an excellent example of how customers should be treated and a valuable asset to the business. I will continue to by a loyal customer because of the excellent service and treatment that I receive from him and wanted to say thanks for hiring such a great individual to represent your company. He truly makes a difference. Rochelle Lebovitz More