The Autobarn Mazda of Evanston

Just came in to get my car serviced I came in to get my Madza 6 serviced, and I started talking with Danny, and before the day was out I have driving CX 5 home. Danny was great, and hav I came in to get my Madza 6 serviced, and I started talking with Danny, and before the day was out I have driving CX 5 home. Danny was great, and have very good Customer Service skills. Thank you Danny for all your help!!! I also wanted to say thank you to the Finance Team, I don't recall his name, but he was the best, I know he is new there, but he knows what he is doing!! Thank you KJ More

A Pleasant Surprise We just bought a new Mazda 3 and it was totally pleasant and a total surprise. We had prepared ourselves for battle as this was our first new car pur We just bought a new Mazda 3 and it was totally pleasant and a total surprise. We had prepared ourselves for battle as this was our first new car purchase in over 10 years. We had a trade in with us as we walked in and were greeted by Kamal Suleiman. We were pretty locked in to the car we wanted walking in and Kamal didn't try to sell us on anything other than what we wanted. He was helpful in explaining all the features of the car and making sure we found the one with all the features we wanted. When it came time for negotiation it was respectful and after a bit of back and forth we got a fair deal for both our trade in and the new car. We're thrilled with the Mazda 3 and it feels good to be able to tell anyone who asks how great it was working with Kamal. More

Excellent!!!!???? Excellent customer service. Gave us every detail that we need. He was too patient and helpful for us because at first we can't decide what color and Excellent customer service. Gave us every detail that we need. He was too patient and helpful for us because at first we can't decide what color and model type to choose. More

Excellent experience in purchasing a new vehicle We came into the showroom in the middle of a round of new car buying. John was very straightforward in discussing our options and we appreciated his We came into the showroom in the middle of a round of new car buying. John was very straightforward in discussing our options and we appreciated his low key demeanor in explaining their products. We liked the test drive so much that we bought our vehicle the same day. More

Nice experience Competent sales people - and not pushy. Ryan took us for a ride, was patient showing us all the new technologies on the car, and after the sale, made Competent sales people - and not pushy. Ryan took us for a ride, was patient showing us all the new technologies on the car, and after the sale, made sure we were happy. More

1st Service Great service from this dealer....never thought I'd say that! They were great with accommodating my schedule, and the communication is great! Loved t Great service from this dealer....never thought I'd say that! They were great with accommodating my schedule, and the communication is great! Loved that I was able to see the invoice through email before picking up my car! Thanks Denis Dowling for the great service! Merry Christmas to Autobarn! More

Great, friendly service There was a atmosphere of friendliness when I entered the Autobarn. Denis Dowling immediately addressed my issues concerning the car, and was very kno There was a atmosphere of friendliness when I entered the Autobarn. Denis Dowling immediately addressed my issues concerning the car, and was very knowledgeable about its possible problems. My only complaint is the wait time for the work to be done, but I guess that's to be expected. The stay was made much more bearable by the amenities (television and video games) and complimentary coffee/snacks. Overall, it was a good experience. More

Service Department is Great!!! The service Department and Denis Dowling are great . They are very time conscious and very patient with each and every customer!! Great Job you guys t The service Department and Denis Dowling are great . They are very time conscious and very patient with each and every customer!! Great Job you guys thanks! More

New Car Purchase I purchased a Mazda CX-5 at the dealership. Everyone I worked with including Ryan Straz my salesperson and Preston Mader my finance person were frien I purchased a Mazda CX-5 at the dealership. Everyone I worked with including Ryan Straz my salesperson and Preston Mader my finance person were friendly and happy to answer any of my questions. The purchasing process went smoothly from start to end. I am very happy with my experience and my new car purchase. Sara C. More

Excellent customer service! After speaking to Juan Vargas on the phone, I went in without an appointment on a Friday afternoon and managed to get my car serviced with very minima After speaking to Juan Vargas on the phone, I went in without an appointment on a Friday afternoon and managed to get my car serviced with very minimal wait! Juan was very patient in explaining the tests done and the results. Highly recommended! More