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The Autobarn Mazda of Evanston
Evanston, IL
1,027 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,027 reviews
August 03, 2021
Repaired items correctly, helpful staff, provided loaner to make appointment possible! Pointed out other issues , did follow up Oscar was very helpful , friendly and respectful! to make appointment possible! Pointed out other issues , did follow up Oscar was very helpful , friendly and respectful! More
by DRH4921
Verified CustomerEmployees Worked With
Tomy Gnaimvongsa, PB Maristela
August 03, 2021
My car is only one year old and has had to be towed to the service department twice. This second time the battery was dead again and had to be replaced again and the dashboard kept going black. The servic the service department twice. This second time the battery was dead again and had to be replaced again and the dashboard kept going black. The service department replace the battery and said they did a software update to fix the known glitch of the computer system going black. 10 minutes away from my home after picking it up the system went black. I now have to bring it back again. I am a disabled woman who only bought the car because my doctor told me I cannot go in taxis or ubers during the pandemic due to my poor immune system. I had to take an Uber to go pick it up this weekend and now the service department is asking me to bring it back again and expose myself to more people during the pandemic. I am completely dissatisfied that a one year old car cannot be reliable and cannot be fixed. I bought it to save my life but instead it’s putting me in harms way. More
by LAURA.A.LIVINGSTON
Employees Worked With
Chris Reis
August 02, 2021
Good service! Only concern i would have is the instructions to your service facility. When I scheduled on you web site it didn’t have correct address. instructions to your service facility. When I scheduled on you web site it didn’t have correct address. More
by IROSASS1979
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
August 02, 2021
Superb service. Friendly and Fast. I love the extra treats provided and the service tech explaining what they did. Having wifi to work was awesome too!!! treats provided and the service tech explaining what they did. Having wifi to work was awesome too!!! More
by JOJODERM
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
August 01, 2021
They gave great service and finished earlier than promised. The staff is always so courteous and friendly. I also love the emails via text and email to remind one of the upcoming appointmen. promised. The staff is always so courteous and friendly. I also love the emails via text and email to remind one of the upcoming appointmen. More
by BBRIDGES11
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
July 30, 2021
Ivan Saez is a friendly, knowledgeable salesman! He told me everything I needed to know about the car before I made the decision to purchase! Thanks to the detailing staff for getting my new car sparklin me everything I needed to know about the car before I made the decision to purchase! Thanks to the detailing staff for getting my new car sparkling clean! More
by ERINPAYTON
Employees Worked With
Ivan Saez, PB Maristela
July 30, 2021
Corey was informative, patient and professional. Appreciated how informative he was about the key differences of 2018 models vs 2021. Truly enjoyed working with him. Appreciated how informative he was about the key differences of 2018 models vs 2021. Truly enjoyed working with him. More
by AMALIA.AGUIRRE
Employees Worked With
Corey Jackson
July 29, 2021
Car buying process was easy and smooth. Giovann Raymond was helpful, knowledgeable and quickly responded to emails and text messages. Would recommend Mazda of Evanston. was helpful, knowledgeable and quickly responded to emails and text messages. Would recommend Mazda of Evanston. More
by CKHOLDER
Employees Worked With
Giovann Raymond
July 29, 2021
Everyone was very professional, quick transaction and no BS. It was nice working with Chris. The Finance Department Robert was also very efficient and knowledgeable. Thanks! BS. It was nice working with Chris. The Finance Department Robert was also very efficient and knowledgeable. Thanks! More
by Vlad
Employees Worked With
Chris Reis
July 28, 2021
I had a great experience, all the staff were very helpful. Great communication. Thanks guys! For a first time new car buyer it was a easy process. helpful. Great communication. Thanks guys! For a first time new car buyer it was a easy process. More
by BELLASYDNEY
Employees Worked With
Chris Reis, Moe Yazdani
