The Autobarn Mazda of Evanston

Excellent!!!!???? Excellent customer service. Gave us every detail that we need. He was too patient and helpful for us because at first we can't decide what color and Excellent customer service. Gave us every detail that we need. He was too patient and helpful for us because at first we can't decide what color and model type to choose. More

Excellent experience in purchasing a new vehicle We came into the showroom in the middle of a round of new car buying. John was very straightforward in discussing our options and we appreciated his We came into the showroom in the middle of a round of new car buying. John was very straightforward in discussing our options and we appreciated his low key demeanor in explaining their products. We liked the test drive so much that we bought our vehicle the same day. More

Nice experience Competent sales people - and not pushy. Ryan took us for a ride, was patient showing us all the new technologies on the car, and after the sale, made Competent sales people - and not pushy. Ryan took us for a ride, was patient showing us all the new technologies on the car, and after the sale, made sure we were happy. More

1st Service Great service from this dealer....never thought I'd say that! They were great with accommodating my schedule, and the communication is great! Loved t Great service from this dealer....never thought I'd say that! They were great with accommodating my schedule, and the communication is great! Loved that I was able to see the invoice through email before picking up my car! Thanks Denis Dowling for the great service! Merry Christmas to Autobarn! More

Great, friendly service There was a atmosphere of friendliness when I entered the Autobarn. Denis Dowling immediately addressed my issues concerning the car, and was very kno There was a atmosphere of friendliness when I entered the Autobarn. Denis Dowling immediately addressed my issues concerning the car, and was very knowledgeable about its possible problems. My only complaint is the wait time for the work to be done, but I guess that's to be expected. The stay was made much more bearable by the amenities (television and video games) and complimentary coffee/snacks. Overall, it was a good experience. More

Service Department is Great!!! The service Department and Denis Dowling are great . They are very time conscious and very patient with each and every customer!! Great Job you guys t The service Department and Denis Dowling are great . They are very time conscious and very patient with each and every customer!! Great Job you guys thanks! More

New Car Purchase I purchased a Mazda CX-5 at the dealership. Everyone I worked with including Ryan Straz my salesperson and Preston Mader my finance person were frien I purchased a Mazda CX-5 at the dealership. Everyone I worked with including Ryan Straz my salesperson and Preston Mader my finance person were friendly and happy to answer any of my questions. The purchasing process went smoothly from start to end. I am very happy with my experience and my new car purchase. Sara C. More

Excellent customer service! After speaking to Juan Vargas on the phone, I went in without an appointment on a Friday afternoon and managed to get my car serviced with very minima After speaking to Juan Vargas on the phone, I went in without an appointment on a Friday afternoon and managed to get my car serviced with very minimal wait! Juan was very patient in explaining the tests done and the results. Highly recommended! More

Oil Change I brought my car in for a routine oil change and was helped by John Tagala. The cap on my oil pan was stripped and was not coming out causing the work I brought my car in for a routine oil change and was helped by John Tagala. The cap on my oil pan was stripped and was not coming out causing the work to take longer than normal. John was very attentive and kept me abreast of what was going on the entire time. In the end, it wasn't much longer that I had to wait and just a few dollars to replace the cap. I will definitely continue to bring my car back to John. More

A stress free experience I have always had a great experience with Mazda in Evanston. I have been many times for normal maintenance and have always been very pleased. This was I have always had a great experience with Mazda in Evanston. I have been many times for normal maintenance and have always been very pleased. This was my first time having a repair. Denis Dowling was great. I was very pleased with the whole process More