The Autobarn Mazda of Evanston

1st Service Great service from this dealer....never thought I'd say that! They were great with accommodating my schedule, and the communication is great! Loved t Great service from this dealer....never thought I'd say that! They were great with accommodating my schedule, and the communication is great! Loved that I was able to see the invoice through email before picking up my car! Thanks Denis Dowling for the great service! Merry Christmas to Autobarn! More

Great, friendly service There was a atmosphere of friendliness when I entered the Autobarn. Denis Dowling immediately addressed my issues concerning the car, and was very kno There was a atmosphere of friendliness when I entered the Autobarn. Denis Dowling immediately addressed my issues concerning the car, and was very knowledgeable about its possible problems. My only complaint is the wait time for the work to be done, but I guess that's to be expected. The stay was made much more bearable by the amenities (television and video games) and complimentary coffee/snacks. Overall, it was a good experience. More

Service Department is Great!!! The service Department and Denis Dowling are great . They are very time conscious and very patient with each and every customer!! Great Job you guys t The service Department and Denis Dowling are great . They are very time conscious and very patient with each and every customer!! Great Job you guys thanks! More

New Car Purchase I purchased a Mazda CX-5 at the dealership. Everyone I worked with including Ryan Straz my salesperson and Preston Mader my finance person were frien I purchased a Mazda CX-5 at the dealership. Everyone I worked with including Ryan Straz my salesperson and Preston Mader my finance person were friendly and happy to answer any of my questions. The purchasing process went smoothly from start to end. I am very happy with my experience and my new car purchase. Sara C. More

Excellent customer service! After speaking to Juan Vargas on the phone, I went in without an appointment on a Friday afternoon and managed to get my car serviced with very minima After speaking to Juan Vargas on the phone, I went in without an appointment on a Friday afternoon and managed to get my car serviced with very minimal wait! Juan was very patient in explaining the tests done and the results. Highly recommended! More

Oil Change I brought my car in for a routine oil change and was helped by John Tagala. The cap on my oil pan was stripped and was not coming out causing the work I brought my car in for a routine oil change and was helped by John Tagala. The cap on my oil pan was stripped and was not coming out causing the work to take longer than normal. John was very attentive and kept me abreast of what was going on the entire time. In the end, it wasn't much longer that I had to wait and just a few dollars to replace the cap. I will definitely continue to bring my car back to John. More

A stress free experience I have always had a great experience with Mazda in Evanston. I have been many times for normal maintenance and have always been very pleased. This was I have always had a great experience with Mazda in Evanston. I have been many times for normal maintenance and have always been very pleased. This was my first time having a repair. Denis Dowling was great. I was very pleased with the whole process More

Juan Vargas great worker at autobahn dealer service depart Wow all I want to say is Juan Vargas was so friendly and respectful, caring, kind,call me all the time keeping in touch with me about what was going o Wow all I want to say is Juan Vargas was so friendly and respectful, caring, kind,call me all the time keeping in touch with me about what was going on with my car as it was being worked on, he is such a great technician at this Mazda dealer. He made sure I was happy with my loaner car. Extremely happy. He kept making sure that everything was going as plan . I'm extremely satisfied , Juan took great care of my car and continued to make sure that I was ok. Juan I thank you so much for everything. On my Mazda 6 also thank you to the manager named john he also took great care of all my questions and service. Great people it was a pleasure to had them on my team as they worked on my car. More

They are really friendly and give frank suggestions I just bought a new 2015 Mazda CX5 last week. I had a GREAT experience with this dealer. Danny Bender is really frank. When I decided between a Mazda I just bought a new 2015 Mazda CX5 last week. I had a GREAT experience with this dealer. Danny Bender is really frank. When I decided between a Mazda 3 and a Mazda CX5, he did not try to upsell the CX5 (which obviously can bring them more profits). He frankly told me that you only need to pay a smaller amount of money to get a package of Mazda 3 than CX5, and Mazda 3 is better if one does not need that large space. He is patient and friendly and helped me test drive both Mazda 3 and a CX5. I also test drive the CX 5 with Kissy, who is extremely patient, extremely warm, extremely easy to work with, no pressure at all. I strongly recommend purchasing a car with her. She explained all the nice things about CX5 (mainly compared with Subaru Forester). After testing with her, I made up my mind to purchase a CX5. Both Danny and Kissy are very nice sales representatives to work with. They made my purchasing extremely smooth. More

My experience at the Evanston Mazada Autobarn Dealer I first discovered the Evanston Autobarn through a local newspaper ad. I called ahead to make an appointment to look at some cars. Ryan went out of hi I first discovered the Evanston Autobarn through a local newspaper ad. I called ahead to make an appointment to look at some cars. Ryan went out of his way to make sure that I saw all the cars I wanted to see even coming in early to accommodate my schedule. When I did not see any cars that caught my attention Ryan offered to drive me to the dealers full lot where I could decide from their whole selection. Once I had decided on my car (2015 Mazada6) my biggest worries was the price. When I first saw the window sticker I was worried this car was way out of my price range. However Ryan reassured me that we could negotiate a better price. He did not disappoint. I ended up walking out of the dealer with a great car for a great price. Aside from making sure I got a price that we both could agree on during the entire car selection process Ryan was very helpful and insightful when I was sorting through all the different types of cars. Unlike other salesman who only care about moving product Ryan went out of his was to ensure that I not only bought a car but that it was a car I would be happy with for a long time. More