The Autobarn Mazda of Evanston

I dealt with Anthony and his professional, courteous and laid back style is the reason I bought my CX5 from The Auto Barn. I was able to take my time on the test drive and experience driving the car in a fe laid back style is the reason I bought my CX5 from The Auto Barn. I was able to take my time on the test drive and experience driving the car in a few different traffic scenarios so that was very beneficial in deciding that the CX5 is the right vehicle for me. Anthony knows his product very well and was able to answer my many questions about the car, the available optional equipment and he even helped me with some of the math part of the deal. Because my deal closed late on a weekday evening, I needed to bring the vehicle back for a remote starter and Ken Kazuk was the man with the plan to keep me going from the shop to home and to work the next day. Thank you Ken for working above and beyond the call of duty for me! Gigi Guiliano is the best service gal, EVER!!!! I had ordered accessories that need to be put on the car only when the weather is above 60 and Gigi was kind enough to advise me of this BEFORE any work was done. I truly feel a dealer with a less conscientious employee may have done the work anyway and just let me deal with the consequences. Thank you also to everyone at The Auto Barn who worked behind the scenes to get me and my extremely cool car together! More

I love the customer service here. Kissy and Lisa are sisters and work as a team. Love them both. Very helpful. After picking my car it was time for the finance, and OMG Katy was the best! I will come ba sisters and work as a team. Love them both. Very helpful. After picking my car it was time for the finance, and OMG Katy was the best! I will come back just because of her. Outstanding place to shop for a car. She kept it real and funny. I could have stayed in her office all day. Over and beyond service. More

I went into the dealership and purchased a mazda3 from lisa and kissy. They were easy to deal with and gave me a great price for the car and an awesome price on my trade in. Financing went smooth and I w lisa and kissy. They were easy to deal with and gave me a great price for the car and an awesome price on my trade in. Financing went smooth and I was very please with the serviced they provided. More

I came to the Mazda Autobarn of Evanston after having a less than pleasant experience with a Mazda dealer in the Northwest suburbs of Chicago. I was highly recommended to see Michael Allegretti and was to less than pleasant experience with a Mazda dealer in the Northwest suburbs of Chicago. I was highly recommended to see Michael Allegretti and was told he is the best salesman to speak to about buying a new Mazda. I went during my lunch hour on a Thursday, and when I walked out of the dealership an hour later, Michael and Lisa Freeman successfully managed to get me the best deal on the 2014 Mazda CX-5 Grand Touring Awd that I was interested in buying. The next day during another lunch hour visit, Lisa's sister Kissy Freeman, finished up my papers and sent me on my way to the finance department. Katy Callinan, of the finance department, took care of my financing and helped me get the best financing rate and warranty package for my brand new Mazda. I have had my Mazda for a little over a week now and cannot thank all the people who helped me at the Mazda Autobarn of Evanston enough for getting me behind the wheel of my first Mazda. I give the Mazda Autobarn of Evanston a perfect score and would send anyone that I knew to the folks over there. More

Jusuf Hodzic is the best. Like many other reviewers, it Jusuf Hodzic is the best. Like many other reviewers, it took around 15 minutes after stepping onto the Autobarn Mazda lot before anyone approached us Jusuf Hodzic is the best. Like many other reviewers, it took around 15 minutes after stepping onto the Autobarn Mazda lot before anyone approached us. However, we did not find this to be a negative. It set the precedence for what was to be a low pressure sales environment - unlike other dealerships we visited where salesmen were circling at the driveway. We had ample time to browse new and used inventory. Jusuf Hodzic was our salesperson. His style is very relaxed, taking the time to ask a lot of questions and spending more time listening and supporting us through the transaction. We were stuck in between a used or new '14 CX5. We found Jusuf very knowledgeable and helpful. He crunched the numbers on both options and suggested the new car just made more sense. He gave us plenty of time to discuss our decision on our own after presenting all of the information. We re-crunched the numbers and he was dead on. Negotiation wasn't too difficult and we walked away feeling that everyone was happy. Have yet to try out the service aspect, which seems to be the major negative/annoyance for many reviewers on other sites. More

I came here to look for a car, Kissi and Lisa were very approachable and friendly. They were knowledgeable about the cars and gave me good advice and models and options. approachable and friendly. They were knowledgeable about the cars and gave me good advice and models and options. More

Outstanding experience, Dealership is honest and friendly. We had a terrible experince with another dealership in Schaumburg but Daniel made us forget about that and treated us great. We saw the car friendly. We had a terrible experince with another dealership in Schaumburg but Daniel made us forget about that and treated us great. We saw the car on the internet so I called about the price to be sure it would be sold for that price with no hidden "add-ons". Daniel was very attentive to our needs and let us all test drive the car. It was imaculate and ready for us when we arrived. The experience was exactly what I had hoped for since it was my son's first time car shopping. He loves the car, the price was fair but the service was OUTSTANDING and the finance manager was very friendly. We will definately be coming back for more cars based on this experience, even if they are over an hours drive. Well worth the time and distance to work with such professionals. Thank you Autobarn Mazda of Evanston. More

Mario Grbavac was a fantastic salesman. He really helped me out purchasing my first vehicle. He was extremely educated on the car I was interested in and was personable. Mario really worked with me to try a me out purchasing my first vehicle. He was extremely educated on the car I was interested in and was personable. Mario really worked with me to try and get me the best deal possible. I would defiantly recommend him anyone looking to purchase a new car. However, I did not have the best experience with the financial area. Steve who works in the financial area was completely incompetent and has no idea what customer service means. He is a complete tool and should find another career. He disclosed personal information to one of my family members that he should have never been said. Real unprofessional... More

Great service! Answered all my calls and emails right away. Negotiated the price as long as I was 100% satisfied so I bought the car the same day! I would recommend Mazda Evanston to everybody :) away. Negotiated the price as long as I was 100% satisfied so I bought the car the same day! I would recommend Mazda Evanston to everybody :) More