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The Autobarn Volkswagen of Countryside

Countryside, IL

4.9
1,410 Reviews
Welcome to The Autobarn Volkswagen of Countryside! We want to give a big thank you to all of our customers for making us one of the top dealers in the Midwest for the last ten years! You can look forward to a non-confrontational approach, friendly sales staff, huge inventory, and a customer friendly parts and service department. With our VIP program, free car washes after purchase, and loaner car service, you will see why we are the #1 VW dealer group in the Midwest.
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6161 Joliet Rd

Countryside, IL

60525

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Showing 1,410 reviews

July 26, 2019

Another wonderful experience! I had a problem with my car starting and once it was running I drove straight to the dealership and though they were busy, they let me know they would More

by Linda R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and Ronnie, Salvador Diaz
July 24, 2019

Service The appointment was easy to set up. ( I appreciate that they called me to remind me of the service needed). Josh was very friendly and easy to work w More

by ckoz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
July 21, 2019

service work complete and satisfactory, nice and clean when I received my car back. always clean organized desk in shop. Car washed and looked good and still More

by poolguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Hornik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Essig
July 18, 2019

Return Customer!!! This is the 2nd car my family purchased from this dealer, and this time was just as great as the 1st time. Everyone we dealt with from the phone oper More

by Carrdoc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddy Jasim, Richard Jesuit
July 18, 2019

Used car purchase Went good , Ahmad our salesman was a very knowledgeable man , also very nice to deal with , he took the time to explain the cars features and warrant More

by Jimmy VW Sportwagen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Aldarawsheh, Eddy Jasim
July 16, 2019

Great Service The Service Department and Porters were Awesome. Thanks for taking care of me and most importantly my Beetle. My car is amazing thank you very much . More

by Whip Game
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie H and some Porters sorry I don’t know their names , Ahmad Aldarawsheh, Scott Essig
July 16, 2019

Autobarn Service Center This was my first experience with the service center. No wait for my appointment. It is really nice to be taken on time. Staff very courteous. I w More

by gola,img
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
July 10, 2019

Never know what will you get Last visit was good. Seems like it depends on who you dealing with. It might be ripe if the service that you need. Every time I had just regular oil c More

by Honest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Espinoza
Jul 24, 2019 -

The Autobarn Volkswagen of Countryside responded

Thank you for taking the time to share your review, and we apologize for the confusion. We value all customer comments as a way to constantly improve our services and our commitment to our customers. We now have a more comprehensive training program in place for our service advisors to eliminate any chance of a reoccurrence of this type of miscommunication. Thanks again, and we look forward to serving you better in the future.

July 10, 2019

As usual I have always had good experiences with Autobarn. They always seem competent, courteous and diligent. I would be glad to recommend them to other peo More

by grha1l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa
July 09, 2019

Good service, friendly environment. Everyone worked hard to help us out to choose the right car for our family within our budget. Thank you for what you did, we are very happy with our More

by Micco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Hornik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Gankhuyag
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