The Autobarn Volvo Cars of Oak Park

By far the best Volvo dealership in Chicagoland! It was definitely one of the smoothest and easiest car buying experiences I have had. Everyone from finance to sales, to service at this dealership has grea definitely one of the smoothest and easiest car buying experiences I have had. Everyone from finance to sales, to service at this dealership has great customer service and is so easy to work with. They really value their customers. Everyone was professional, kind, and helpful. Jay Conley was my salesperson and he was great to work with! He was very informative with my initial questions and so helpful with the delivery of my vehicle. Great experience! Thank you! More

The most knowledgeable, professional, and friendly of all the area Volvo dealerships. Firas is a terrific sales person who makes the car purchase process seamless and fun. the area Volvo dealerships. Firas is a terrific sales person who makes the car purchase process seamless and fun. More

Very knowledgeable and friendly. Made me feel welcomed in their waiting room space. Got me in and out much sooner than expected. Answered my service follow up questions in a timely manner. in their waiting room space. Got me in and out much sooner than expected. Answered my service follow up questions in a timely manner. More

This place is awesome! Great service great people. Car wash is always great. Thank again! Jamir is the best! wash is always great. Thank again! Jamir is the best! More

Jamir was awesome! Service was great! I love my VOLVO! A loaner would've been nice to have while we waited for the service. Overall very happy! loaner would've been nice to have while we waited for the service. Overall very happy! More

This was very disappointing…. We do not live close to the dealership and the 2 times that we went out, they had us wait in the waiting room for 4+ hours….. never oriented us on the vehicle (perhaps our sales dealership and the 2 times that we went out, they had us wait in the waiting room for 4+ hours….. never oriented us on the vehicle (perhaps our salesman was not trained on the car)… our salesman only offered to sync up my cell phone to the car. He was not able to answer most of my questions - Volvo OnCall trained me on everything else. My salesman told me that I needed to subscribe to VolvoOnCall, but the agent told me that it’s a free service for 4 years. Redeeming the ChargePoint credit was not a good experience also - eventually I worked with corporate and they had everything resolved within 3 days. The team seems more interested in making sales and not much interest in customer service……. Corporate has been great to work with. I hope improvements can be made at the dealership. More

Marc Kubil was very helpful and explained everything clearly. Car was ready at a timely manner . Very professional . Will come back again when I need service clearly. Car was ready at a timely manner . Very professional . Will come back again when I need service More

Knowingly sold brand new car with damaged paint on hood without disclosing it. Follow up from Sales and Management was poor. Service experience with Robert Fellows was excellent. This is my third new Volv without disclosing it. Follow up from Sales and Management was poor. Service experience with Robert Fellows was excellent. This is my third new Volvo purchased since 2015. The first from The Autobarn Volvo Cars of Oak Park. This was the worst overall sales experience by far. More

Will was very helpful on the phone prior to our visit and Firas helped us navigate the process of purchasing of our new car. Firas was kind, genuine, and knowledgeable. We would definitely choose to come ba Firas helped us navigate the process of purchasing of our new car. Firas was kind, genuine, and knowledgeable. We would definitely choose to come back again in the future! More

Robert Fellows has always looked out for our best interests. This is not exclusive to us I witnessed his taking great care with two other clients. Both were older and female. His care and concern interests. This is not exclusive to us I witnessed his taking great care with two other clients. Both were older and female. His care and concern for them as well as their pocket book was indeed impressive. Very detailed on what they needed now and what wasn't necessary at this time. They were at ease with him and clearly trusted him. This trust looked like it was cultivated over multiple visits. Thank you More