The BMW Store

Excellent experience with Susan! My wife and I were looking to buy our first car together, and we were so lucky to walk in and meet Susan. She took care of us through every step in th My wife and I were looking to buy our first car together, and we were so lucky to walk in and meet Susan. She took care of us through every step in the process and was a real pleasure to work with. So polite, friendly and customer focused. I can't imagine a better car buying experience than the one Susan provided. More

Great dealership, awesome people! BMW has always been THE CAR of my life for the last 15 years in Italy (I'm 37 now). I'm happy to say that I found my BMW family in Cincinnati! All t BMW has always been THE CAR of my life for the last 15 years in Italy (I'm 37 now). I'm happy to say that I found my BMW family in Cincinnati! All the employees are very professional and kind. They made me feel like home... My BMW home away from home. Thank you! More

Excellent customer service! This is my fourth BMW. Paul K was his usual efficient, knowledgeable, pleasant self! Since this is my first 4 series I really appreciated the time h This is my fourth BMW. Paul K was his usual efficient, knowledgeable, pleasant self! Since this is my first 4 series I really appreciated the time he spent with me going over the options in the vehicle. When I met with Paul to order the car he had every option but the color for the order. Great to work with someone who knows what I want. Deborah Faessler More

My great experience at the Cincinnati BMW Store! This is the 5th BMW I have leased in 14 years. The last 4 have all been from the BMW Store and I would never go anywhere else. The sales people are to This is the 5th BMW I have leased in 14 years. The last 4 have all been from the BMW Store and I would never go anywhere else. The sales people are top notch and the service department is friendly and efficient. My last experience leasing my newest BMW (which was just this past Saturday) was exceptionally gratifying. I struggled over several cars not knowing which one to select and my salesman Paul Kolleck and the sales manager Ric Koresky were patient, helpful and enjoyable to work with. I am so glad to be back in a BMW (I tried a domestic car for two years and was disappointed). When this lease is up I will be right back to the BMW Store on Stewart Road to lease a new one! More

Excellence The dealership was first class and helped me find the car I was looking for. After trips to Columbus & Dayton, the sales staff was most helpful in my The dealership was first class and helped me find the car I was looking for. After trips to Columbus & Dayton, the sales staff was most helpful in my selection. The x5 Diesel will be an excellent car for our northern Michigan trips. Paul K. was excellent & knowledgeable. More

Great Experience on a Used Vehicle I flew in from Washington DC to buy the Used Cayenne GTS that I'd been following since early March of this year, Nick Norman and Chico Robinson provi I flew in from Washington DC to buy the Used Cayenne GTS that I'd been following since early March of this year, Nick Norman and Chico Robinson provided excellent customer service and professionalism throughout my entire transaction. Theres no doubt in my mind that these.2 gentlemen are an asset to the dealership and I just would like to say, thanks again guys for you two are alright in my book, 2 Thumbs Up Fellas!!! More

Would buy it again I had gone with my mom earlier that morning to help her purchase a new vehicle in another state. I had been gathering my ideas of what kind of car I I had gone with my mom earlier that morning to help her purchase a new vehicle in another state. I had been gathering my ideas of what kind of car I wanted as my husband was insisting that I purchase something nicer than what the kids were driving. I've always loved BMW's so I searched and found the closest dealer to my driving direction and stopped in to see what they had. I immediately spoke to Dean and he listened to my wants and needs; then we settled on my new X3 that I ordered from the computer. He didn't hard sell, I felt like I was talking to my best friend. 3 weeks later I am the proud owner and driver of the finest vehicle I've ever owned or driven. More

Perfect! I knew exactly what I wanted, I knew exactly how much money I wanted to spend, I made myself clear to Chris and he presented to me exactly what I was I knew exactly what I wanted, I knew exactly how much money I wanted to spend, I made myself clear to Chris and he presented to me exactly what I was after. The negotiation was objective and I felt that my wishes were respected. Left the place with a feeling that the deal was a good deal for me and for the BMW Store and that is the essence of a good negotiation. Thank you for your professionalism, Chris! More

great dealership Fantastic experience. Chuck was super patient and knew from my feedback what cars to keep me test driving and what questions to ask to get me in my r Fantastic experience. Chuck was super patient and knew from my feedback what cars to keep me test driving and what questions to ask to get me in my realize the M4 was the right car for me. Chris handled the sale, ordering process, window tinting and delivery for me. I appreciate his M car expertise. Very exciting and fun. Thanks to Conor for making the paperwork quick and painless so I could start DRIVING!! Thanks to all! More

The search is over! I had a good experience buying my Z4 thru Chris. I did not feel any pressure and he was very good about answering any questions I had. I had a good experience buying my Z4 thru Chris. I did not feel any pressure and he was very good about answering any questions I had. More