The BMW Store

Excellent Experience to Order a New BMW X5. I work with Chris Lykins to order a new BMW X5, the whole processing is smooth, comfortable from test drive to final delivery, also they help me found I work with Chris Lykins to order a new BMW X5, the whole processing is smooth, comfortable from test drive to final delivery, also they help me found best finance rate from banker. Would like to recommend this dealer if you want to be an Bimmer. More

Not a car dealer, a car collaborator. The BMW Store has a long Cincinnati tradition for being as enthusiastic about the Ultimate Driving Machine as its customers. The new and used car sale The BMW Store has a long Cincinnati tradition for being as enthusiastic about the Ultimate Driving Machine as its customers. The new and used car sales staff are all top notch, informed and know what it takes to provide a great experience for their customers. My wife said it best when she stated she really liked John Beam in Pre-owned sales, "I trust him, he doesn't act like a car salesman." When the car we purchased went to the shop for some cosmetic work on the bumper, John Beam went out of his way to secure a hot rod Mini as a loaner for us, which will undoubtedly be my next purchase! Well played, sir! More

First Timer with this Dealership I have worked with five different BMW dealers over the years and I would rank this experience as one of the best. Paul Kolleck was able to locate the I have worked with five different BMW dealers over the years and I would rank this experience as one of the best. Paul Kolleck was able to locate the car I was looking for and made it a very painlessprocess. I would certainly recommend this dealership to anyone interested in purchasing a BMW. More

Happy return customer Just bought my second certified preowned BMW and I am very happy. The whole experience is above and beyond any other dealership experience I have had Just bought my second certified preowned BMW and I am very happy. The whole experience is above and beyond any other dealership experience I have had very smooth and relaxed transaction. Very nice place to do buisness. John Beam catered to my needs and has a happy return customer. I will buy here again! Thanks for treating me so well and having such a nice dealership. More

Great Service and Buying Experience I stopped by on Sat. running a little late to look at a pre-owned BMW 328i. Was greeted by Nick Norman about 5 minutes before closing. He gladly staye I stopped by on Sat. running a little late to look at a pre-owned BMW 328i. Was greeted by Nick Norman about 5 minutes before closing. He gladly stayed and showed me the one car I came to see. He went over all the details of that car. He said he would have it all cleaned up for me to see and drive on Monday. I looked online at several other 328s The BMW Store had in stock over the weekend. I went in on Monday, and wound up buying a different 328i I found (the other one was a cleaned up too). Nick was very patient and even let me buy the more expensive 328i. He was very professional and fun to work with. Nick is a true car enthusiast a he knows his BMWs! Chico Robinson was also very professional and great to work with! Thanks guys! More

Trade-in Paul Cassidy was everything you would want a car salesman to be. Patient, knowledgeable and professional. We would certainly be back to see him for mo Paul Cassidy was everything you would want a car salesman to be. Patient, knowledgeable and professional. We would certainly be back to see him for more business in the future. Chico was simply exceptional. Thanks guys! More

Amazing BMW Dealership! Absolutely loved the car buying experience. Very friendly people, great to work with. Chris Lykins is amazing. He was knowledgeable, friendly and avai Absolutely loved the car buying experience. Very friendly people, great to work with. Chris Lykins is amazing. He was knowledgeable, friendly and available any time to answer questions and help. I will never go to another BMW dealer as long as I am buying BMW's. Highly recommend this dealership. Manager Rick is also fabulous! Friendly and helpful. More

Outstanding Experience! You could not ask for a better experience in the purchasing of a vehicle than what we experienced at this BMW Store. Chuck Wiener made it easy for us You could not ask for a better experience in the purchasing of a vehicle than what we experienced at this BMW Store. Chuck Wiener made it easy for us through his outstanding demeanor and approach. He answered all questions and ensure we knew that he was there for us. He was very complete and thorough on all aspects so we could feel very confident about making the choice. I would definitely recommend this location and Chuck if you are in the market looking for a BMW. We also had a very nice experience with Conor in Finance. That part of the process is usually a less engaging one, but Conor was funny, answered all questions and really made you feel right at home! The combination of Chuck and Conor is unbeatable! More

New Car! I walked into the BMW dealership after test driving several other car makes and knew right away that my search was over! Chris Lykins greeted me and l I walked into the BMW dealership after test driving several other car makes and knew right away that my search was over! Chris Lykins greeted me and listened to what I was looking for. He directed me to the x1 and it was the perfect fit. I am very decisive, and the service I received, the beautiful details of the car, and their willingness to help me finance the car made my mind up quick that this was the best car for me. I would definitely recommend this dealership to a friend. They take customer service to the next level! More

Very attentive! Paul Cassady was very nice to work with and found the car we wanted. He made sure that I knew how to work all the features. Filling out the paperwor Paul Cassady was very nice to work with and found the car we wanted. He made sure that I knew how to work all the features. Filling out the paperwork took no time at all. The whole process is very organizied. I feel that if I ever do need something, I will be taken care of. More