
The BMW Store
Cincinnati, OH
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Fantastic experience My experience buying an X-3 was great. Chris is very knowledgeable and Ed is experienced in finalizing the deal. They were able to accommodate my sche My experience buying an X-3 was great. Chris is very knowledgeable and Ed is experienced in finalizing the deal. They were able to accommodate my schedule, my specifications for color/package and get me set up in less than a week. Financing was extremely efficient. Would not hesitate to recommend this team to anyone. More
Simple and Fast Excellent sales experience! Quick and professional. Process was easy and would recommend dealer to others looking for an i3. Thanks for dealing with m Excellent sales experience! Quick and professional. Process was easy and would recommend dealer to others looking for an i3. Thanks for dealing with my kids while deciding on the i3. We are happy with our choice and excited to have this car. More
Excellent Experience Buying a Used BMW at the BMW Store I love my 2012 335i blue hard top convertible. John was so helpful and I felt at ease working with him. Chico took away all my nervousness away with I love my 2012 335i blue hard top convertible. John was so helpful and I felt at ease working with him. Chico took away all my nervousness away with his great sense of humor okay he liked my jokes. The Used Sales Department has a great team and look forward to working with them again when we are ready to buy another BMW at the BMW Store. More
Superb Customer Service I recently purchased a used 325xi from The BMW Store and Mr. John Beam. There were a couple of maintence issues that needed attention. John assured me I recently purchased a used 325xi from The BMW Store and Mr. John Beam. There were a couple of maintence issues that needed attention. John assured me that no car would go out of The BMW Store unless it met customer expectations. Even when buying an older BMW, they treated me like the most important customer in the store. I would strongly recommend these people to anyone shopping for a BMW ( or a Cooper- they sell those too). Thanks John! More
Lease of new 528xi Ed and Chris did an excellent job finding the perfect car for us. Chris was very thorough in reviewing all of the features and has even offered to com Ed and Chris did an excellent job finding the perfect car for us. Chris was very thorough in reviewing all of the features and has even offered to come to our house and program the garage door opener. We really appreciated their efforts to keep us part of the BMW family since this is our third wonderful experience with BMWs! We highly recommend this great team to others who are searching for a new car! More
Sasan Ward Susan was able to take me from frustrated to elated, her knowledge of the brand is impressive, her follow-through laudable and her disposition makes a Susan was able to take me from frustrated to elated, her knowledge of the brand is impressive, her follow-through laudable and her disposition makes all of the buying processes enjoyable. Connor made this the single most pleasant financing experience I have had. I love my new BMW wagon and am very satisfied with the service I have receive during this buying process. More
Nice deal on a CPO Wonderful buying experience. John was good with words and made be feel comfortable during the whole process from seeing the vehicle till becoming the Wonderful buying experience. John was good with words and made be feel comfortable during the whole process from seeing the vehicle till becoming the owner of one.. Got a nice deal as well..!! Overall it was very satisfactory...!! Highly Recommend..!! More
Used car sales went well I was looking to downsize my 7 series to a 5 series. The BMW Store is a bit of a drive, but had the 5 series with the options I wanted. I took the d I was looking to downsize my 7 series to a 5 series. The BMW Store is a bit of a drive, but had the 5 series with the options I wanted. I took the drive to Cincinnati after a few email exchanges with Julian. Typically, buying a car takes an entire afternoon. But the entire process was smooth. The only delay was waiting for the finance person to free up with another customer. But the wait was not beyond reasonable and gave us time to clean out our old car and move our stuff over. In total, the process took less than 2.5 hours which is extraordinary. Julian was easy to deal and helpful. I noticed a chip in the windshield on the drive home. Julian quickly addressed the issue. Buying a car is usually a difficult procedure. I would not say this was fun, but it was certainly one of the better buying experiences I have had. More
Very nice experience! I was looking for a new "used" car. We have several BMW's and the BMW Store was our best experience thus far. Chris found all of the information that I was looking for a new "used" car. We have several BMW's and the BMW Store was our best experience thus far. Chris found all of the information that I was looking for. The team at the BMW Store is extremely friendly and professional. I would return to this dealership again! More
Great experience!! Great 435i convertible! Chris, Ed, and Connor were great! Their service exceeded our expectations. Chris was extremely helpful and the car was delivered and windows tinted to Chris, Ed, and Connor were great! Their service exceeded our expectations. Chris was extremely helpful and the car was delivered and windows tinted to perfection. I look forward to dealing with the team for future cars. Steve and Nancy. More