
The BMW Store
Cincinnati, OH
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Chuck provided an AWESOME buying experience! I ordered/purchased a 2016 X3 MSport earlier this month. Chuck as extremely helpful and has followed up multiple times since my purchase. Chuck is a I ordered/purchased a 2016 X3 MSport earlier this month. Chuck as extremely helpful and has followed up multiple times since my purchase. Chuck is a car enthusiast himself and really made great recommendations as I selected options for my new vehicle. The entire process from start to finish as great. I have purchased several cars from the BMW Store and the level of service is unsurpassed. I would highly recommend the BMW Store and Chuck!! Thank you!!. More
Patient and professional staff Although I thought I knew what I was looking for when I walked in the door, it became evident within five minutes that I was clueless. Matt showed me Although I thought I knew what I was looking for when I walked in the door, it became evident within five minutes that I was clueless. Matt showed me multiple vehicles and answered at least a thousand questions. I also kept changing my mind about things to include financing yet never felt pressured by anyone on the team. As painful as it is for me to spend money at any time, Matt and Chico made it a pleasant experience. More
Bought a BMW 5 series Had a great experience with both John and Chico. I got a really fair price for both my trade in and the vehicle i purchased. Had a great experience with both John and Chico. I got a really fair price for both my trade in and the vehicle i purchased. More
Awesome experience again! Chris and everyone at BMW is very professional and helpful! This was my second lease there and I couldn't be happier! They truly care and want you to Chris and everyone at BMW is very professional and helpful! This was my second lease there and I couldn't be happier! They truly care and want you to have the best experience possible! I will definitely return! More
I had an excellent experience I had a great experience at the BMW store all collect was very professional straightforward and answered all my questions I feel the experience there I had a great experience at the BMW store all collect was very professional straightforward and answered all my questions I feel the experience there was very excellent and would go back again More
First BMW Owner Great buying experience with John at the BMW store. He kept our purchase within budget and did not try to sell us car we could not afford. John was Great buying experience with John at the BMW store. He kept our purchase within budget and did not try to sell us car we could not afford. John was very knowledgeable with the mechanics of the car and took time to go through all of our concerns and questions, including putting the car up on a lift for us to inspect the underside. We are very please with our experience and our BMW purchase. More
Second purchase at the BMW store We recently purchased our second preowned BMW X.3 from John Beam at the BMW store. John is wonderful to work with - very knowledgeable and professiona We recently purchased our second preowned BMW X.3 from John Beam at the BMW store. John is wonderful to work with - very knowledgeable and professional but also easy going. The car was in beautiful condition and again the perfect choice for our needs. - both from a practical standpoint and fitting our budget. This dealership's cars are very fairly priced - we even got on the Internet with John together to compare market values on the same car we purchased. I highly recommend John and this dealership. More
Great Experience The staff at the BMW store were all very professional and accommodating. The sales person we worked with, Dean Stathes, answered all of our questions The staff at the BMW store were all very professional and accommodating. The sales person we worked with, Dean Stathes, answered all of our questions, but never made us feel pressured, which is a big negative in my book. He helped us order a new car when there was not a car available on the lot that met our needs. The whole process was very easy and our new car arrived about 2 weeks after ordering it. Overall a great experience! More
professional service The car purchase process from start to finish was made very easy by this dealership . They showed enthusiasm for our business without being pushy. The The car purchase process from start to finish was made very easy by this dealership . They showed enthusiasm for our business without being pushy. They explained all the options clearly and gave us time to consider which car to buy with no feeling that there was an end of the month sales deadline. Would definitely recommend this garage and sales team . More
Positive Experience Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would hi Outstanding customer service and experience with the lease of my 5 series at The BMW Store. All were very professional and knowledgeable. I would highly recommend. More