
The BMW Store
Cincinnati, OH
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Always an excellent experience Leased my first BMW 3 years ago and I'm hooked. BMW Store is always a pleasant experience from sales to service. Just leased a new car from them last Leased my first BMW 3 years ago and I'm hooked. BMW Store is always a pleasant experience from sales to service. Just leased a new car from them last week...and plan to do it again in another 3 years. Paul Kolleck great to work with. More
Fast, Fair, Easy Working with Chris made this the best car buying experience of my life. I've never worked with a sales person as passionate and knowledgeable as Chris Working with Chris made this the best car buying experience of my life. I've never worked with a sales person as passionate and knowledgeable as Chris, which makes it easy to truly understand the various options available and what car will best meet my needs. He was thorough and attentive throughout the process and I left feeling that the vehicle I purchased was the perfect fit. Also, Ric has a sense of style and humor unparalleled in the business, and his customer service skills elevated the entire experience from great to spectacular! And finally, a special shout out to Mark, who made the trade-in process quick, painless and fair. Great work all around. Thanks for everything, BMW Store, it was the ultimate buying experience! More
Great Experience Chuck and Rick made the car selling and buying experience comfortable, efficient, and memorable. Our time was respected, and the paperwork was simplif Chuck and Rick made the car selling and buying experience comfortable, efficient, and memorable. Our time was respected, and the paperwork was simplified. Chuck was responsive to all my questions along the way and kept me informed about the anticipated vehicle delivery. Overall excellent experience. More
Exellent Customer Service! As always customer service is great. They really pay attention to detail, everyone is friendly and very helpful. I always have a great experience wh As always customer service is great. They really pay attention to detail, everyone is friendly and very helpful. I always have a great experience when dealing with the folks at the BMW Store. This is my second X1 and I love it thanks to Paul! More
Fantastic car, great people, business at usual at BMW Store The BMW Store always makes the process transparent, informative and competitive. This was my second purchase from The BMW Store and the consistency in The BMW Store always makes the process transparent, informative and competitive. This was my second purchase from The BMW Store and the consistency in high-level service from their sales and service staff is second to none. More
Friendly people comfortable experience Since moving here this has been my choice for cars haven't felt the need to shop around as the whole experience at the BMW Store is smooth and not st Since moving here this has been my choice for cars haven't felt the need to shop around as the whole experience at the BMW Store is smooth and not stressful. My last deal with a new lease was a nice way to spend a few hours, the customer service was warm and welcoming. Paul Kolleck did an excellent job explaining the new BMW and felt completely satisfied at the deal end . The financial operation was smooth and had the added bonus of dealing with a fellow Celt Conor O'Somachain which made the process very enjoyable way to spend a decent part of an afternoon. Many thanks to all at the BMW Store. More
Great Service, exceptional employee My husband and I drove 90 miles to purchase a Mini Cooper AWD. Jay was our salesman and he did a great job. The entire experience was impressive. W My husband and I drove 90 miles to purchase a Mini Cooper AWD. Jay was our salesman and he did a great job. The entire experience was impressive. We will be back!! More
In for excellent service, added another BMW to the stable BMW reputation brought us in originally, the service has kept us there. We brought our first 5 Series in for service and ended up buying another one. BMW reputation brought us in originally, the service has kept us there. We brought our first 5 Series in for service and ended up buying another one. Now we have two !!!!! Impeccable sales and service as always. Thanks Tim Gabbard and Paul Cassady The BMW Store has the right formula. More
Brought one in for service and added one to the stable Bought our first 5 Series thru BMW Store, and have it serviced here ever since. Brought it in for scheduled maintenance and inquired about another 5 i Bought our first 5 Series thru BMW Store, and have it serviced here ever since. Brought it in for scheduled maintenance and inquired about another 5 in inventory. Now we have two ..... Shouldn't everyone???? Thanks Tim Gabbard and Paul Cassady. The BMW Store has the right formula. They have done everything right to make us a repeat customer. More
My Experience It was a great experience purchasing from the BMW store. John and Chico were great to work with and I love my 535. I'll def be back for my next BMW It was a great experience purchasing from the BMW store. John and Chico were great to work with and I love my 535. I'll def be back for my next BMW purchase.. Thanks Again!! More