
The BMW Store
Cincinnati, OH
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Purchase of Mini Countryman Customer sales representative Darrin Penrod assisted us with the purchase of our Mini Counrtyman. We have never bought from the The BMW Store in Cinc Customer sales representative Darrin Penrod assisted us with the purchase of our Mini Counrtyman. We have never bought from the The BMW Store in Cincinnati before, but with the assistance we received we would definitely consider starting there for the next purchase we make. We are very pleased with the service and atmosphere. It was a stress-free and enjoyable experience! More
Excellent experience buying new 2015 BMW 428xi Gran Coupe I've dealt with several BMW dealerships over the years, and this is by far the best. Everyone I dealt with was incredibly professional and knowledgea I've dealt with several BMW dealerships over the years, and this is by far the best. Everyone I dealt with was incredibly professional and knowledgeable about the product. Chuck Wiener was a very helpful salesman and was great to work with. I was really impressed with the attention to detail and low-pressure sales approach. I will definitely buy my next BMW from The BMW Store. More
Overall incredible experience! The experiences I've had at the BMW Store in Cincinnati over the past 10 years have been nothing short of phenomenal. I will never go to another deal The experiences I've had at the BMW Store in Cincinnati over the past 10 years have been nothing short of phenomenal. I will never go to another dealership or buy anything other than a BMW at this point in my life. Paul and Ric have been great to work with over the years. More
2015 328i sports wagon all I can say is they were freakishly patient with my search. Anything I wanted to see or try out, they never answered no. they would have let me tr all I can say is they were freakishly patient with my search. Anything I wanted to see or try out, they never answered no. they would have let me try 20 cars if I had asked to compare. they made it very easy and I would totally do it all over again. Dean and Ric were willing to do anything within reason to get me in the one that was right for me. I have had it for a week and everything has been super. More
BMW 528i I bought a excellent automobile. I think BMW makes the best cars in the world. I am very happy with my purchase of my BMW 528i. Paul Kolleck is a t I bought a excellent automobile. I think BMW makes the best cars in the world. I am very happy with my purchase of my BMW 528i. Paul Kolleck is a tremendous salesman. I would not buy my car from anyone except the BMW store. Sincerely, Michael H Haynes More
Great Customer Service As someone who has worked in marketing for many years, I recognize and appreciate great customer service...and that is exactly what we got with Paul K As someone who has worked in marketing for many years, I recognize and appreciate great customer service...and that is exactly what we got with Paul Kolleck at this BMW store. We were not planning to buy a BMW at first. We have owned two Lexus cars and really like them. We also looked at Audi and Mercedes but liked the BMW better. We've only had the car for a few weeks but we already love it. More
Nick did a Great job for me on my purchase! This is my third purchase at The BMW Store in 13 yrs. I enjoyed working with a well informed young man who truly displays his passion not only for the This is my third purchase at The BMW Store in 13 yrs. I enjoyed working with a well informed young man who truly displays his passion not only for the cars he sells, but also for treating the customer fairly and honestly throughout the entire process. Additionally, The BMW store has the best service department. Eric Hensley and staff are terrific! That is another major reason I buy BMW's at this location. More
Very easy to work with! The overall experience with the BMW Store was great! We were looking for a pre-owned car and I was able to chat online with a salesperson to confirm The overall experience with the BMW Store was great! We were looking for a pre-owned car and I was able to chat online with a salesperson to confirm the car was still available. I drove to the dealership and an hour later we were driving off with our car. The process was seamless. Paul was very welcoming and did not come off as your typical sales guy (i.e., very low pressure). I would definitely recommend anyone looking for a car to check out the BMW store. More
Excellent service and knowledge! I was not originally in the market for a BMW but thought I would check the BMW Store out for comparison. I had an extremely knowledgeable sales person I was not originally in the market for a BMW but thought I would check the BMW Store out for comparison. I had an extremely knowledgeable sales person and the financing could not have been easier. I can't see myself ever going anywhere else. More
Great experience Easiest new car experience I've encountered. Great friendly service, and consistent follow up after the purchase to ensure satisfaction. Would defin Easiest new car experience I've encountered. Great friendly service, and consistent follow up after the purchase to ensure satisfaction. Would definitely make the trip again for the next one. More