The BMW Store

Exellent Customer Service! As always customer service is great. They really pay attention to detail, everyone is friendly and very helpful. I always have a great experience wh As always customer service is great. They really pay attention to detail, everyone is friendly and very helpful. I always have a great experience when dealing with the folks at the BMW Store. This is my second X1 and I love it thanks to Paul! More

Fantastic car, great people, business at usual at BMW Store The BMW Store always makes the process transparent, informative and competitive. This was my second purchase from The BMW Store and the consistency in The BMW Store always makes the process transparent, informative and competitive. This was my second purchase from The BMW Store and the consistency in high-level service from their sales and service staff is second to none. More

Friendly people comfortable experience Since moving here this has been my choice for cars haven't felt the need to shop around as the whole experience at the BMW Store is smooth and not st Since moving here this has been my choice for cars haven't felt the need to shop around as the whole experience at the BMW Store is smooth and not stressful. My last deal with a new lease was a nice way to spend a few hours, the customer service was warm and welcoming. Paul Kolleck did an excellent job explaining the new BMW and felt completely satisfied at the deal end . The financial operation was smooth and had the added bonus of dealing with a fellow Celt Conor O'Somachain which made the process very enjoyable way to spend a decent part of an afternoon. Many thanks to all at the BMW Store. More

Great Service, exceptional employee My husband and I drove 90 miles to purchase a Mini Cooper AWD. Jay was our salesman and he did a great job. The entire experience was impressive. W My husband and I drove 90 miles to purchase a Mini Cooper AWD. Jay was our salesman and he did a great job. The entire experience was impressive. We will be back!! More

In for excellent service, added another BMW to the stable BMW reputation brought us in originally, the service has kept us there. We brought our first 5 Series in for service and ended up buying another one. BMW reputation brought us in originally, the service has kept us there. We brought our first 5 Series in for service and ended up buying another one. Now we have two !!!!! Impeccable sales and service as always. Thanks Tim Gabbard and Paul Cassady The BMW Store has the right formula. More

Brought one in for service and added one to the stable Bought our first 5 Series thru BMW Store, and have it serviced here ever since. Brought it in for scheduled maintenance and inquired about another 5 i Bought our first 5 Series thru BMW Store, and have it serviced here ever since. Brought it in for scheduled maintenance and inquired about another 5 in inventory. Now we have two ..... Shouldn't everyone???? Thanks Tim Gabbard and Paul Cassady. The BMW Store has the right formula. They have done everything right to make us a repeat customer. More

My Experience It was a great experience purchasing from the BMW store. John and Chico were great to work with and I love my 535. I'll def be back for my next BMW It was a great experience purchasing from the BMW store. John and Chico were great to work with and I love my 535. I'll def be back for my next BMW purchase.. Thanks Again!! More

Purchase of Mini Countryman Customer sales representative Darrin Penrod assisted us with the purchase of our Mini Counrtyman. We have never bought from the The BMW Store in Cinc Customer sales representative Darrin Penrod assisted us with the purchase of our Mini Counrtyman. We have never bought from the The BMW Store in Cincinnati before, but with the assistance we received we would definitely consider starting there for the next purchase we make. We are very pleased with the service and atmosphere. It was a stress-free and enjoyable experience! More

Excellent experience buying new 2015 BMW 428xi Gran Coupe I've dealt with several BMW dealerships over the years, and this is by far the best. Everyone I dealt with was incredibly professional and knowledgea I've dealt with several BMW dealerships over the years, and this is by far the best. Everyone I dealt with was incredibly professional and knowledgeable about the product. Chuck Wiener was a very helpful salesman and was great to work with. I was really impressed with the attention to detail and low-pressure sales approach. I will definitely buy my next BMW from The BMW Store. More

Overall incredible experience! The experiences I've had at the BMW Store in Cincinnati over the past 10 years have been nothing short of phenomenal. I will never go to another deal The experiences I've had at the BMW Store in Cincinnati over the past 10 years have been nothing short of phenomenal. I will never go to another dealership or buy anything other than a BMW at this point in my life. Paul and Ric have been great to work with over the years. More