The BMW Store
Cincinnati, OH
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Love the car and experience Nick was great to work with! He made the car buying process enjoyable. I came in with the intent of purchasing a used X3, however due to low invento Nick was great to work with! He made the car buying process enjoyable. I came in with the intent of purchasing a used X3, however due to low inventory there were none available. He took the time to show me a number of models and explained all the different features to help me make the right decision for me. I did not feel pressure during the decision making process and loved the experience. I love my new car and am very impressed with the BMW Store experience. More
Knowledgeable staff, responsive. Buying my Mini here was a great experience. Helpful team, no pressure, enthusiastic about theii products. Appropriate follow up, responsive. Happy to Buying my Mini here was a great experience. Helpful team, no pressure, enthusiastic about theii products. Appropriate follow up, responsive. Happy to recommend this dealer. More
Paul found the right car for me I was looking for a used X1 and not many Avila me due to the recall. Paul called me as soon has he has one available. He guided me thru the process an I was looking for a used X1 and not many Avila me due to the recall. Paul called me as soon has he has one available. He guided me thru the process and helped me feel confident in my decision. More
No Pressure Buying Process I appreciated the no pressure buying experience with Tim. Ric & Susan were also very helpful in learning more about BMW and specifically the X 1. I re I appreciated the no pressure buying experience with Tim. Ric & Susan were also very helpful in learning more about BMW and specifically the X 1. I really love my car and I am glad I went to this dealership. I look forward to servicing the car here and keeping my relationships with Tim, Ric and Susan. Thank you! More
Great Car! Great Experience! Am In Los Angeles, while shopping for a BMW my uncle went to the BMW Store and found my 2013 BMW X5, I contacted Nick even though I was nervous about Am In Los Angeles, while shopping for a BMW my uncle went to the BMW Store and found my 2013 BMW X5, I contacted Nick even though I was nervous about online purchase, Nick is so amazing and made my experience awesome and hassle free! Thanks Nick Norman! More
Extremely Satisfied with First Time Service Experience Recently purchased a CPO 5-series and I brought the vehicle in to fix some minor "squeaks and rattles" coming from the steering column and brakes. Th Recently purchased a CPO 5-series and I brought the vehicle in to fix some minor "squeaks and rattles" coming from the steering column and brakes. The BMWstore technicians were thorough in their diagnosis and fixed both issues and performed some routine maintenance. It took two days, but since I was provided a loaner, it was no trouble. When picking up my vehicle, my adviser was kind enough to spend extra time planning out the schedule for upcoming routine maintenance. All costs were covered either by the CPO or maintenance contract that I opted for at vehicle sale (Whew! Big concern alleviated). Best part of the experience was the way I was treated, with respect. More
These folks know their cars! It's exciting to shop for a car -- and the BMW store had many to look at. They were super patient as I took my time and asked a ton of questions. Trav It's exciting to shop for a car -- and the BMW store had many to look at. They were super patient as I took my time and asked a ton of questions. Travis did some research for me, looking for comparable cars and prices. I ended up with the perfect MINI. The dealership is very busy, so if you need to go on a Saturday I'd recommend either planning to wait awhile or choosing another day. More
Great car, Nice dealership experience While shopping for a new car, I found my experience at the BMW store much more enjoyable than the other dealerships I visited. Dean was knowledgeable, While shopping for a new car, I found my experience at the BMW store much more enjoyable than the other dealerships I visited. Dean was knowledgeable, and did not waste my time when it came to finalizing the purchase. The car is fantastic. My new X3 was delivered within 3 weeks of ordering from the factory, which is impressive. However, it seems that there could be some improvement in tracking the date of arrival. My date moved back 3 times, causing some disruption to my commute plans. More
Great New Vehicle Purchase Experience The team at the BMW store did an outstanding job! They respected my time constraints and managed around them. My final deal was a good value in both The team at the BMW store did an outstanding job! They respected my time constraints and managed around them. My final deal was a good value in both my trade-in and my new vehicle price. Ultimately, the test drive is what sold me on my new BMW. The follow-up after the sale has been excellent. The additions I made to the vehicle were completed quickly. The BMW Genius/Product Specialist was outstanding and either answered all my questions on the spot or found out the answers. More
Excellent Experience This was the first time I bought a car through a dealership and was an easy experience. Nick Norman was my sales person and Jemar Dubose was my financ This was the first time I bought a car through a dealership and was an easy experience. Nick Norman was my sales person and Jemar Dubose was my finance contact. They both were top professionals to deal with. I would highly recommend working with them. I feel I received a purchase price well below Kelly Blue Book. Don’t be afraid to buy a car from The BMW Store. More