The BMW Store
Cincinnati, OH
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Best time I have ever had buying a car Chris did a great job explaining the different cars BMW had to offer and the best way to pay for them,Thanks for X5 look forward to seeing you soon. Chris did a great job explaining the different cars BMW had to offer and the best way to pay for them,Thanks for X5 look forward to seeing you soon. More
Highly Recommend! Chris listened to my needs and delivered a car that met all my expectations and more. The Finance Manager was thorough, but made the process quick an Chris listened to my needs and delivered a car that met all my expectations and more. The Finance Manager was thorough, but made the process quick and painless. I have 100% trust in this team and look forward to working with them in the future. More
Professional I made the move from Mercedes to the BMW based on how well I was treated by the BMW team. They went out of their way to make the buying process smooth I made the move from Mercedes to the BMW based on how well I was treated by the BMW team. They went out of their way to make the buying process smooth, seemless and timely. More
Professional and personable John drove the car to my office so I could see it which was really appreciated. This is probably the best car buying experience I've had. Not pushy. J John drove the car to my office so I could see it which was really appreciated. This is probably the best car buying experience I've had. Not pushy. Just knowledgeable. Yes I would do business with them again and again. More
Professional and personable-super customer service We purchased a used BMW from Mat Swartz, our client advisor, and Jemar Dubose. Our overall experience was excellent. Mat reviewed all of the relevant We purchased a used BMW from Mat Swartz, our client advisor, and Jemar Dubose. Our overall experience was excellent. Mat reviewed all of the relevant history of the car with us, answered our questions with knowledge, negotiated fairly, and he and Jemar completed all of the paperwork efficiently. Mat is a genuinely really nice person, both knowledgeable and very easy to communicate with about the car. As part of our deal, the car needed a new windshield promised to be installed at seller's expense. The windshield was installed quickly and perfectly as promised. Mat and Jemar made our purchase a pleasurable experience. More
Professional, courteous, knowledgeable Sales staff very service oriented. Treated me with respect and courtesy.Knowledgeable of the products and services they offer and able to explain thos Sales staff very service oriented. Treated me with respect and courtesy.Knowledgeable of the products and services they offer and able to explain those in a way to easily understand. More
Delighted with my experience! Recently purchased a pre-owned 2009 Mini Cooper at the BWM store. The sales person John Beam was very nice to work with - professional and polished! Recently purchased a pre-owned 2009 Mini Cooper at the BWM store. The sales person John Beam was very nice to work with - professional and polished! Very good experience from start to finish - that makes the enjoyment of the car even better! More
Bought a used BMW at BMW store. Sales person John Beam was outstanding in working with me. Contact with others including Financing was very good. Car was delivered in at BMW store. Sales person John Beam was outstanding in working with me. Contact with others including Financing was very good. Car was delivered in pristine shape. More
Great experience Absolutely fabulous. Stress free no pressure purchase. Ordered car, it was delivered on time clean and fuel tank filled. They sent me home with my Absolutely fabulous. Stress free no pressure purchase. Ordered car, it was delivered on time clean and fuel tank filled. They sent me home with my new car and a to go bag full of great stuff. More
Great Buying Experience!! I went in early to test Drive a new BMW and Chuck Wiener was available. He was very helpful in making the purchase and very professional. He made put I went in early to test Drive a new BMW and Chuck Wiener was available. He was very helpful in making the purchase and very professional. He made put the deal together and then I talked to Jemar Dubose about financing. I was going to my own bank until Jemar really went out of his way to put a great financing package together for me. I love my new BMW and will do it again with the BMW store! More