The Ford Store San Leandro

Arrived early for my appointment. Was warmly greeted and written up for the break recall. I was told it would take a few hours. I was contacted and told my truck was ready before the Was warmly greeted and written up for the break recall. I was told it would take a few hours. I was contacted and told my truck was ready before the scheduled time. Great service. Thanks, San Leandro Ford. More

Always treated with professionalism, friendliness. Always kept up on information with how the service work is being done. Always kept up on information with how the service work is being done. More

The met the challenge of financing a new business entity and found a way to make it work on a vehicle that was perfect for my needs. and found a way to make it work on a vehicle that was perfect for my needs. More

En 3 meses no pudieron arreglar mi carro y aun no me an regresado mi dinero que es aproximadamente 1k regresado mi dinero que es aproximadamente 1k More

I took my vehicle to Ford San Leandro and they had my vehicle for one month and they didn’t fix anything so worst customer service and the worst dealership vehicle for one month and they didn’t fix anything so worst customer service and the worst dealership More

I am not happy with my 2003 ranger xlt. within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of within the first two weeks i had to have fir the 3rd time a replacement of the rear main seal. I recently developed copd ans am unablle to do much of my own maintenance. The only reason i will go back there is because of your tech writer tom cope I picked up my track 430 or so. Drove out of lot and it died. Turned out was a bad battey cable connector. It was loose and i had no tools with me and a very limited supply of oxygen and i am blocking a lane if traffic. I had tom's # and called him. I left message about my situation. He showed up with tools in hand. Got me on my way home. He asked for me to call and let him know i made it back. The next morning he arranged for a mobil tech to replace the bad cable. It is when people like that who go out of their way to help is why customers come back. Not rear main seals I More

Rasha made a disappointing first visit to the dealership better the second time . She was very helpful . better the second time . She was very helpful . More

First off being greeted by Juan was so warm and comforting . And then being introduced to Dalia we hit up off right away her professionalism and listened to everything I wanted to showing me all th comforting . And then being introduced to Dalia we hit up off right away her professionalism and listened to everything I wanted to showing me all the numbers and cars it was more than a deal . Viva was so kind and offered me lunch definitely made me feel even more comfortable and definitely did not feel like I was being rushed or upsold . Ron was incredible to help me with my down payment . I had a great time and happy I left with my 2025 mach W despite having 10k negative equity! More

Had my horn work on once looked at an quote price repairs were done fast an ready in 4 days very happy customer thank you Thomas repairs were done fast an ready in 4 days very happy customer thank you Thomas More

The service Tech was patient, informative and friendly. And his Manager was very responsive and friendly. And his Manager was very responsive and friendly. More