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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
520 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 520 reviews

May 02, 2025

Fast and friendly Routine maintenance performed and it was completed timely. They also provide transportation to and from More

by Lee.jackson
Recommend Dealer
Yes
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May 03, 2025 -

The Ford Store San Leandro responded

Thank you, Lee, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ford Store San Leandro. Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.

May 01, 2025

Service technician Owen was great, super helpful and a pleasure to interact with. Manager Julio was also great in helping answer some of my questions! More

by Tcbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen, Julio
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May 03, 2025 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ford Store San Leandro. Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.

April 28, 2025

The most smooth and painless transaction I have experienced in purchasing cars starting almost 50 years ago. Nice people to deal with. More

by DBAER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasha (salesperson) , Ron (finance)
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Apr 29, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

April 27, 2025

Almost three months for the repair. Due to the length of repair there were issues with the rental. Understanding that I should have removed personal property had I known the length of More

by roger_lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Pate
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Apr 28, 2025 -

The Ford Store San Leandro responded

Thank you for providing this feedback, Roger, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

April 24, 2025

Great customer service specially Viva Valez, making sure transaction go smoothly and easy. Thank you! More

by TANOD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viva Valez
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Apr 28, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

April 21, 2025

Willie was very courteous answering all my questions and solved a problem that I had reported on several other visits More

by levornia1112
Recommend Dealer
Yes
Employees Worked With
Willie
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Apr 21, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

April 21, 2025

I took my 2023 F350 in for a shift interlock solenoid replacement in October 2024 and didn't get it back until April 2025. I was told that the part was on Back order. I can't believe it took this long fo More

by INFO@STATEROOFINGSYSTEMS.COM
Service Time
Recommend Dealer
No
Employees Worked With
Billie
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Apr 21, 2025 -

The Ford Store San Leandro responded

Thank you for your feedback. I sincerely apologize for the delay you experienced with your 2023 F-350 repair. We understand how frustrating it can be to wait for parts, especially with the extended backorder issues across the industry. I would like the opportunity to speak with you directly to see how we can make this right. Please feel free to reach out to me at your earliest convenience. Paige Nash Client Experience Manager 📞 510-347-4174 📧 jnash@sanleandroford.com

April 20, 2025

Straight to the point. .. Good. Good. 5 star rating. Closer to my home. Willing to help you get car support to go back home More

by wbenard60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
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Apr 21, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 20, 2025

I can just say that they are very kind and helpful people thank you very much! More

by gaba88rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
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Apr 21, 2025 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 18, 2025

Loved the personalized attention as well as walking me through the lease/purchase options that worked best. More

by robin43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viva Velez
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Apr 19, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

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