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The Ford Store San Leandro

San Leandro, CA

4.3
689 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 689 reviews

July 13, 2026

Tech was great, courteous, professional, on time, called to let me of his arrival time. All in all, the process was very easy. More

by billcollins50
Recommend Dealer
Yes
Jul 13, 2026 -

The Ford Store San Leandro responded

We’re delighted the technician arrived on time and kept you informed before servicing your Ford F-150. It’s great to hear you found the process easy and professional. We appreciate your feedback and look forward to helping with your next service. Hamid Seifi Internet Director hseifi@sanleandroford.com

July 13, 2026

I had brought my car in for an oil leak. They discovered that my transmission didn't sound right. I was lucky that it was under warranty. More

by Red49rs
Recommend Dealer
Yes
Employees Worked With
Owen
Jul 13, 2026 -

The Ford Store San Leandro responded

We’re happy you brought your Ford C-Max Energi in for an oil leak inspection. It’s great that the transmission concern was caught and that your warranty coverage applied. Thank you for the five-star rating. Hamid Seifi Internet Director hseifi@sanleandroford.com

July 13, 2026

The service was done on time and Billy even washed my truck which I really appreciated! More

by dsdoylejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Jul 13, 2026 -

The Ford Store San Leandro responded

It’s great to know your Ford F-150 service was completed on time and that the extra wash was a welcome touch. Thank you for sharing your experience, and we look forward to helping you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

July 12, 2026

Knowledgeable, considerate, top notch Caring and determined do their best! San Leandro Ford is always so helpful! I love the auto so far! Tnx More

by Tessgm2
Recommend Dealer
Yes
Employees Worked With
Jesus in service! And Robert Tucker and his manager! All top notch! Caring and determined do their best! San Leandro Ford is always so helpful! I love the auto so far! Tnx
Jul 13, 2026 -

The Ford Store San Leandro responded

We’re glad our knowledgeable and caring approach met your expectations. Enjoy your Ford Escape and thank you for the five-star rating. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 707-416-5907 📧 jnash@sanleandroford.com

July 06, 2026

Not at all satisfied with the service department. I was told that parts needed had been ordered and they had them, but after having my vehicle all day I was told “parts had to be ordered “ More

by bell.gregory
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Jul 06, 2026 -

The Ford Store San Leandro responded

Hi Gregory, thank you for taking the time to share your feedback. I sincerely apologize for the confusion and frustration regarding your parts order. We understand how disappointing it is to be told one thing and then receive different information after your vehicle had been with us all day. This is not the level of communication or service we strive to provide. I would appreciate the opportunity to learn more about what happened and see how we can make this right. Please feel free to contact me directly at 510-347-4177 or email me at jnash@sanleandroford.com at your convenience. We value your business and hope to have the opportunity to restore your confidence in our service department.

July 06, 2026

They were very helpful and c eger to help me. They were friendly and respected me More

by tcupcake13
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 06, 2026 -

The Ford Store San Leandro responded

It’s wonderful to hear our team was eager to assist and treated you with respect. Thank you for choosing Ford for your new vehicle. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 707-416-5907 📧 jnash@sanleandroford.com

July 04, 2026

The AI assistant did a good job taking my appointment. Billy was very diligent about calling me and following up and tracking down the necessary part. The Porter, Finn, was very professional and helpful. More

by rustyvandura
Recommend Dealer
Yes
Employees Worked With
Airbag recall Ford fusion
Jul 07, 2026 -

The Ford Store San Leandro responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Hamid Seifi Internet Director hseifi@sanleandroford.com

July 03, 2026

If you buy a car from here make sure to ask for Jose Rios best sales person More

by Donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rios
Jul 06, 2026 -

The Ford Store San Leandro responded

We appreciate your recommendation and congratulate you on your used Ford Escape; thank you! Paige Nash Client Experience Manager The Ford Store San Leandro 📞 707-416-5907 📧 jnash@sanleandroford.com

July 02, 2026

Great customer service they offering amazing service to their customers and they also offer Pickup and drop off of your car for the services they can provide. I love Ford and especially this Dealer and I w More

by Alshugaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Jul 03, 2026 -

The Ford Store San Leandro responded

Thank you for highlighting our pickup and drop-off service and the care we provided for your Ford Explorer. We’re thrilled to know you felt well looked after and appreciate you recommending us. We look forward to helping with your next visit. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 707-416-5907 📧 jnash@sanleandroford.com

June 30, 2026

Exelent work to customers, good communication and meet all my spectations and they wash my car More

by santiagorodriguezbuenrostro.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 01, 2026 -

The Ford Store San Leandro responded

Thank you for the perfect rating. We’re pleased our team communicated clearly, met your expectations, and even gave your Ford Fusion a fresh wash. Please call on us again for any future service needs. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 707-416-5907 ✉️ jnash@sanleandroford.com

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