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The Ford Store San Leandro

San Leandro, CA

4.2
550 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 550 reviews

July 28, 2025

Rasha made a disappointing first visit to the dealership better the second time . She was very helpful . More

by YHULL22924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rasha
Jul 28, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best regards, Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 24, 2025

First off being greeted by Juan was so warm and comforting . And then being introduced to Dalia we hit up off right away her professionalism and listened to everything I wanted to showing me all th More

by rosalina_hurtado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalia,Juan,Ron,viva
Jul 25, 2025 -

The Ford Store San Leandro responded

Thanks for sharing about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 19, 2025

Had my horn work on once looked at an quote price repairs were done fast an ready in 4 days very happy customer thank you Thomas More

by destinydec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 21, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 17, 2025

The service Tech was patient, informative and friendly. And his Manager was very responsive and friendly. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen and Paul
Jul 19, 2025 -

The Ford Store San Leandro responded

Deb, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro. We look forward to having you as a valued customer for many years to come! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 15, 2025

Quick and easy smooth process, well informed staff. Will recommend family and friends to this business. More

by mbuffington1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant and Julio
Jul 16, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 jnash@sanleandroford.com

July 12, 2025

Specifically speaking, Billy Severs has been such a great representative and a huge help to me. I have always been greeted with a smile and hello when visiting. I have never been disappointed. The entire sta More

by dianesanchez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Jul 14, 2025 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paige Nash Client Experience Manager The Ford Store San Leandro

July 09, 2025

The Ford Store make you filled Welcome. I received very good and perfessional services for the pasted 20 years. More

by cleonelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz and Pall.
Jul 09, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

July 05, 2025

I appreciated the opportunity to test drive the vehicle and communicate via text prior to finalizing the deal with an in-person visit to the dealership. Grant and the sales Manager (Julio) answered questio More

by blueberryjeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Goo (sales), Julio (sales Manager), Mr. Delapaz (finance)
Jul 07, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. Paige Nash Client Experience Manager The Ford Store San Leandro jnash@sanleandroford.com

July 01, 2025

The service manager was great, but my original service rep wasn't very responsive to my calls and concerns about the incomplete repairs that was done on my vehicle. Once the service manager got involved I More

by m1thaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cope and Paul Galvao
Jul 02, 2025 -

The Ford Store San Leandro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Paige Nash Client Experience Manager The Ford Store San Leandro

June 26, 2025

As always, Felicia is FANTASTIC and always gets the job done expertly! Miguel came to perform the work. He is so nice and respectful! More

by 18hawkeye
Recommend Dealer
Yes
Employees Worked With
Felicia and Miguel.
Jun 27, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager The Ford Store San Leandro

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