The Ford Store San Leandro

Excellent service Service associate was very helpful. The drop off service was wonderful. Very convenient to have the car brought to my house. The drop off service was wonderful. Very convenient to have the car brought to my house. More

Paul and jesus have been really good at keeping me informed about the progress and issues with my truck. informed about the progress and issues with my truck. More

He was very attentive to my needs and keep in constant communication with updates on the progress of my car, which I really appreciated. communication with updates on the progress of my car, which I really appreciated. More

Well I must say I got excellent help when I went in the other day especially my work crew was helping me with the car excellent job looking forward to going back and getting the rest of my work done on my other day especially my work crew was helping me with the car excellent job looking forward to going back and getting the rest of my work done on my car at that location very helpful workers.. More

Everyone was really nice at this location especially Paul. They actually care about customers. Definitely will buy another truck from them and bring it in for services. Appreciate the honesty and good b Paul. They actually care about customers. Definitely will buy another truck from them and bring it in for services. Appreciate the honesty and good business ethic. More

Not repairing my car and giving it back to me Not repairing my car and giving it back to me. Very unprofessional on their side. repairing my car and giving it back to me. Very unprofessional on their side. More

came in for recall work. They said 4 hours. then did not call to tell me it needed parts that would take a week to get till i wasted most of my day waiting. Its now been 2 mo They said 4 hours. then did not call to tell me it needed parts that would take a week to get till i wasted most of my day waiting. Its now been 2 months with no call back More

They seem to be still unwrapping things from the move. A lot of figuring things out! In a good way once settled in I think they will be fine! A lot of figuring things out! In a good way once settled in I think they will be fine! More

Sales person was motivated and helpful. Finance guy did his best, given it was the weekend. Decent folks, all around. Likely wouldn't elect to turn in a lease a few months early given ho Finance guy did his best, given it was the weekend. Decent folks, all around. Likely wouldn't elect to turn in a lease a few months early given how it works with Ford Motor credit and the pay out penalty being unmitigated even when entering into a new lease. That's on me in the sense I moved forward, wont make that mistake again with a ford lease. More

Having a mechanic/technician performing recall services at my house was fantastic. I think it’s a wonderful addition I was able to schedule the appointment with a live person and then had a service appoin at my house was fantastic. I think it’s a wonderful addition I was able to schedule the appointment with a live person and then had a service appointment at my residence. Loved it, no AI More