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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
608 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 608 reviews

January 29, 2026

Owen has great costumer relations skills ! You should give him a raise in pay. He is an asset to the Ford corporation. More

by rik123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Rogers
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Jan 30, 2026 -

The Ford Store San Leandro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

January 28, 2026

Everyone was extremely helpful and friendly. The service was done in a timely manner and very professional. I also appreciated the lounge area and I enjoyed the coffee! More

by GIANTFANSNANCYDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Owen, Ramon, Daniela
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Jan 29, 2026 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

January 23, 2026

I do the service to my ford explorer and it was so fast very smooth More

by Orellanawilmer33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jan 23, 2026 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

January 23, 2026

Everything went according to plan and I was told upfront how much it would cost and that's exactly what it cost More

by chucker2u
Recommend Dealer
Yes
Employees Worked With
Owen was my service guy and he was fantastic. I have had him in the past and he is upfront on everything.
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Jan 23, 2026 -

The Ford Store San Leandro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

January 17, 2026

My second time back in the first time was great. And this time is even better.If I have to go back a third time.I show will go back to ford.Thank you guys. More

by Dantecullins23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 19, 2026 -

The Ford Store San Leandro responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

January 13, 2026

It's fine. No 15 words I dont have to. N.o.t.h.x More

by Her
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 13, 2026 -

The Ford Store San Leandro responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

January 09, 2026

Service Center did not test drive my vehicle. Service Center did not perform a good QA of MX done. My safety was jeopardized. I had to tow vehicle back for rework and demand a refund. More

by nickswiatko
Recommend Dealer
No
Employees Worked With
Owen
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Jan 11, 2026 -

The Ford Store San Leandro responded

Thank you. Nick, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Paige Nash 510-347-4174

January 05, 2026

Took too long to diagnose my car. Paul took too long to call me back More

by lumykoi
Recommend Dealer
No
Employees Worked With
Paul
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Jan 06, 2026 -

The Ford Store San Leandro responded

Hi lumykoi, Thank you for sharing your feedback. I’m very sorry to hear about the delay in both the diagnosis and the return call. We know your time is valuable, and this is not the level of service we aim to provide. I would really appreciate the opportunity to look into this personally and address your concerns. Please feel free to contact me directly so I can review your visit and work with our service team to improve your experience. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

January 02, 2026

Respectful, helped with my ride home and back that was very helpful Simon and the ladies in the office were great!! More

by Sfjess68
Recommend Dealer
Yes
Employees Worked With
Simon
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Jan 02, 2026 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 ✉️ jnash@sanleandroford.com

January 01, 2026

Great sales and service dept. My purchase was perfect! I’m a repeat customer and will continue using the sales and service of The Ford Store San Leandro. More

by v8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Report | Print
Jan 02, 2026 -

The Ford Store San Leandro responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 ✉️ jnash@sanleandroford.com

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