Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
644 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
Contact Dealership

1111 Marina Blvd

San Leandro, CA

94577

Directions

By Type

Showing 644 reviews

April 16, 2026

He explain me everything in Spanish I understood everything that he said Thank you Simon More

by salomonurizar
Recommend Dealer
Yes
Employees Worked With
Simón Ortiz
Report | Print
Apr 16, 2026 -

The Ford Store San Leandro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at The Ford Store San Leandro are glad to have you as a customer. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 15, 2026

It was a little busy. Work on being a little more organized. Get better coffee machine. More

by Millan40
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Apr 16, 2026 -

The Ford Store San Leandro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at The Ford Store San Leandro are glad to have you as a customer. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 12, 2026

Great. only 3000+ miles on new car. Warranty work performed and problem fixed, but while disassembled discovered a leaking wheel bearing in addition, which More

by Rick.Wirkkala
Recommend Dealer
Yes
Employees Worked With
Paul Galvao
Report | Print
Apr 13, 2026 -

The Ford Store San Leandro responded

It’s great to hear our service team not only took care of the warranty repair on your Ford Mustang but also uncovered and fixed the leaking wheel bearing. We appreciate you acknowledging our honesty and are glad the body shop referral and grille ding estimate were helpful. Thank you for sharing your experience. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 11, 2026

Great communication regarding recall or ongoing update service from customer service when placing appointment. Service tech very professional and knowledgeable. More

by MSingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Report | Print
Apr 13, 2026 -

The Ford Store San Leandro responded

Thank you for sharing your experience with the recall update on your Ford Mustang Mach-E. We’re glad our team kept you informed when scheduling the appointment and that the technician’s expertise made a positive impression. We appreciate the chance to support your Mach-E and look forward to helping you again. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 11, 2026

Great check in. Great in service communication. Great finish communication. Very informative and helpful service. More

by Jamesk3
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Report | Print
Apr 13, 2026 -

The Ford Store San Leandro responded

We’re delighted that the check-in process, service communication, and completion updates for your Ford Explorer were informative and helpful. It’s rewarding to know our team kept you fully informed. We look forward to supporting you with any future needs. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 10, 2026

I had a little difficulty getting my repair but Paul took care of everything for me because Chris had quit working and I was never notified about my pending car repairs More

by Yourkiah1418
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Apr 14, 2026 -

The Ford Store San Leandro responded

Thank you for the kind words for Paul and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 06, 2026

Paul Galvao was personable and clear on the service of my car. Appreciated the calls for updates and the courtesy Uber rides from the dealership. More

by Chuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Galvao
Report | Print
Apr 07, 2026 -

The Ford Store San Leandro responded

Thank you for your five-star review. We’re pleased our advisor provided clear updates and our courtesy rides added convenience to your visit. We look forward to assisting you with your Ford in the future. — Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 02, 2026

Always have a great experience. Always treated with respect and professionalism. Always kept up on how the service is going. More

by Jarhead
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Report | Print
Apr 03, 2026 -

The Ford Store San Leandro responded

It’s wonderful to know that your Ford F-150 always receives professional care and timely updates during service. Thank you for trusting us with your truck and we look forward to assisting you again. — Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 02, 2026

Always a awesome experience. Always treated with professionalism, respect, friendliness and always kept informed on what is going on. More

by Jarhead
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Apr 03, 2026 -

The Ford Store San Leandro responded

Thank you for your ongoing trust in having your Ford Escape serviced with us. We’re glad our team delivered professional, respectful, and friendly care while keeping you updated at every step. We appreciate your kind words and look forward to assisting you in the future. — Paige Nash 510-347-4174 Direct line Client Experience Manager The Ford Store San Leandro

April 02, 2026

Very poor communication from the service representitive. Never called or called back, I had to hunt them down like they owed me money. Very light driving approved and they drove almost 30 miles using 1/4 ta More

by cdinsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Apr 02, 2026 -

The Ford Store San Leandro responded

I’m really sorry to hear about your experience—this is not the level of communication or service we expect from our team. I completely understand how frustrating it is to have to chase updates, and I’d like the opportunity to look into this further and make things right. We also want to review the concerns you mentioned regarding the vehicle usage during your visit. Please reach out to me directly at 510-347-4174 or jnash@sanleandroford.com , and I’ll personally assist you. We truly appreciate your feedback and the opportunity to improve. Best regards, Paige The Ford Store San Leandro

1
2
3
...
65