Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
The Ford Store San Leandro
San Leandro, CA
741 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 741 reviews
September 20, 2026
Andrew would not answer my calls and it was frustrating because my truck was there for a recall, they fixed the recall, but when I asked them to check my tires, they wanted to charge me a large amount of m because my truck was there for a recall, they fixed the recall, but when I asked them to check my tires, they wanted to charge me a large amount of money to put sensors in my tires, I was wondering why I needed sensors when I believe the truck should've come with them. More
by Jdc1948
Verified CustomerEmployees Worked With
Andrew
September 12, 2026
The service department writers in general, seem disorganized. My truck took over a week to get fixed, waiting for parts. I do understand that there was a problem with the first shipment had to orde disorganized. My truck took over a week to get fixed, waiting for parts. I do understand that there was a problem with the first shipment had to order again. This is my second time bringing in my truck to be worked on by your company, and both experiences have not been good. I just moved to the area and I'm hoping that your company can improve. I don't want to have to go out of the area to service my truck. More
by jim90y
Employees Worked With
Jesus
September 08, 2026
He didn't listen and did not do what was asked in quote estimates, by my initial service provider Owen making me loose critical information for documentation of proving engine had no oil car. And I have to estimates, by my initial service provider Owen making me loose critical information for documentation of proving engine had no oil car. And I have to come back for stuff that should have been done during the time my car was there. And on top of everything tried to sell my car after receiving money for service and requests. My car had been rummaged through my trunk is messed up now and my driver door is not aligned causing air to come into car when driving. My tires were not filled to proper levels .... More
by Lucy
Employees Worked With
Paul service manager
