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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
536 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 536 reviews

January 07, 2024

Billy Severs was wonderful to work with as my car was getting repaired. He communicated with me constantly and made me feel comfortable. More

by jensjusteachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
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Jan 08, 2024 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with Billy here at The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 29, 2023

Ok other than I was told at 4:30pm that I had to pick up my car by 5:30pm or I had to wait 5 days to pick it up. An hour to get my car during traffic time was ridiculous. More

by vneals
Recommend Dealer
Yes
Employees Worked With
Roberto
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Dec 29, 2023 -

The Ford Store San Leandro responded

We're sorry to hear about your experience. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 29, 2023

Exceptional customer service San Leandro Ford does a great job. Super easy to schedule. Exceptional customer service. Efficient and careful to detail More

by Jsmithspringer
Recommend Dealer
Yes
Employees Worked With
Randy
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Dec 29, 2023 -

The Ford Store San Leandro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro . Hamid Seifi Internet Director hseifi@sanleandroford.com

December 29, 2023

The person I worked with was five star ? ?. Great communication. Set and met expectation. Car running very well. Would definitely recommend. More

by parks.cheryl999
Recommend Dealer
Yes
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Dec 29, 2023 -

The Ford Store San Leandro responded

Thanks for sharing about your experience with The Ford Store San Leandro . We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 28, 2023

Overall great experience with the team at San Leandro Ford. Will be a lifetime customer, thank you! More

by KNEZEVICHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Noble
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Dec 29, 2023 -

The Ford Store San Leandro responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro ! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 28, 2023

Great service They make every effort to service my vehicle in a timely manner and they do a great job. More

by hector806
Recommend Dealer
Yes
Employees Worked With
David Martinez
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Jul 03, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us, Hector. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 19, 2023

Best service ever , everything on time excellent customer service .will take it next time thank you More

by angel.gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone
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Dec 20, 2023 -

The Ford Store San Leandro responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hamid Seifi Internet Director hseifi@sanleandroford.com

December 18, 2023

They do a great job. The wait time is getting better each time I come in. More

by mardrafter
Recommend Dealer
Yes
Employees Worked With
Dave Martinez.
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Dec 18, 2023 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro , we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

December 16, 2023

I took my car in for 2 concerns and was told I needed $1395 in work. It was reported that there was leaking and worn out parts, all false. More

by jennsilva429
Recommend Dealer
No
Employees Worked With
Robert
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Dec 19, 2023 -

The Ford Store San Leandro responded

If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

December 15, 2023

They treated me very well. I am very grateful for the work they did on my Ford Explorer. More

by Giangazani27
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Dec 16, 2023 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. We truly appreciate your business. Hamid Seifi Internet Director hseifi@sanleandroford.com

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