Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
521 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
Contact Dealership

1111 Marina Blvd

San Leandro, CA

94577

Directions

By Type

Showing 521 reviews

November 29, 2023

I came in for oil and filter , tire rotation. I had app. 7:20 and was done and driving away by 8:30 More

by RALPHVOLPE4076
Recommend Dealer
Yes
Employees Worked With
Simon Ortiz
Report | Print
Nov 28, 2023 -

The Ford Store San Leandro responded

Ralph, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing The Ford Store San Leandro , we look forward to having you as one of our valued customers for many more years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 29, 2023

Excellent service my car was done in a timely manner had to wait a week for parts but they gave me a rental car . Car back Wednesday before Thanksgiving day. Billy was always keeping me informed and showed More

by jcsontoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 30, 2023 -

The Ford Store San Leandro responded

Thank you for the kind words for Billy and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 28, 2023

Great service, friendly employees providing exactly what we were looking for, and providing reasonable financing options that suited our needs. More

by lcmmcgrath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Noble and the finance manager whose name I didn’t catch
Report | Print
Nov 29, 2023 -

The Ford Store San Leandro responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro ! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 26, 2023

Sam was Helpful and kept us informed throughout the process. I appreciate not having to endure the excruciating experience of having to negotiate with the manager by proxy. Just here is what we can do More

by birdog92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Noble,
Report | Print
Nov 27, 2023 -

The Ford Store San Leandro responded

Thanks for sharing your experience with The Ford Store San Leandro. Sam and our team appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 26, 2023

David was great. Although, during check out, cash was no longer permitted as a form of payment, which seems ridiculous. Second, it seems weird that a Ford dealership More

by milewskin
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 27, 2023 -

The Ford Store San Leandro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with David and don't hesitate to let us know if we can be of further assistance. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 25, 2023

Ulises was very helpful he has an excellent personality very easy to work with I will recommend him to everyone I know. More

by juan44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises
Report | Print
Nov 27, 2023 -

The Ford Store San Leandro responded

Juan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ulises and our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 24, 2023

Our advisor Billy is great. We only trust him to have our car serviced there. More

by dally2luv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
Report | Print
Nov 24, 2023 -

The Ford Store San Leandro responded

Thank you for the review. We'll be sure to share your comments with our crew. We look forward to serving you for years to come. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 24, 2023

Billy was great. Good communication and service! He went above and beyond in dealing with my warranty and was very professional. More

by Oaks510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 24, 2023 -

The Ford Store San Leandro responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at The Ford Store San Leandro to be a positive one. Please don't hesitate to reach out if you need anything else. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 24, 2023

Excellent Very knowledgeable very professional mobile. Very nice. He's a good guy to have on your team More

by Ednaw669
Recommend Dealer
Yes
Employees Worked With
David Martinez
Report | Print
Nov 27, 2023 -

The Ford Store San Leandro responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing The Ford Store San Leandro, we look forward to having you as one of our valued customers for many more years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 20, 2023

Awesome. Great service and enjoyable experience learning about the car and its gadgets. Good people More

by neillbickel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Noble
Report | Print
Nov 20, 2023 -

The Ford Store San Leandro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Neill, and don't hesitate to reach out if you need anything else. Hamid Seifi Internet Director hseifi@sanleandroford.com

1
...
26
27
28
...
53