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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
533 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 533 reviews

April 21, 2025

Willie was very courteous answering all my questions and solved a problem that I had reported on several other visits More

by levornia1112
Recommend Dealer
Yes
Employees Worked With
Willie
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Apr 21, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

April 20, 2025

Straight to the point. .. Good. Good. 5 star rating. Closer to my home. Willing to help you get car support to go back home More

by wbenard60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
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Apr 21, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 20, 2025

I can just say that they are very kind and helpful people thank you very much! More

by gaba88rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
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Apr 21, 2025 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 18, 2025

Loved the personalized attention as well as walking me through the lease/purchase options that worked best. More

by robin43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viva Velez
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Apr 19, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 14, 2025

Service advisor Willie keeps me updated when my car is in the shop. Great guy! More

by danielduvernay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Apr 15, 2025 -

The Ford Store San Leandro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174 📍 The Ford Store San Leandro

April 09, 2025

I was charged for $1400 worth of work that I never approved there was no invoice and Ford quoted me $12,000 to fix a dash issue and when I took it elsewhere they found the issue was there was 2 wires More

by christina.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willy
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Apr 09, 2025 -

The Ford Store San Leandro responded

Hi Christina, Thank you for bringing this to our attention. I’m very sorry to hear about your experience and any frustration it may have caused. We take concerns like yours seriously and would like the opportunity to review your visit in detail to better understand what happened and how we can make things right. At your earliest convenience, please contact me directly at 510-347-4174 or jnash@sanleandroford.com so we can discuss this further. We appreciate your feedback and the chance to resolve this matter. Best regards, Paige Nash Client Experience Manager The Ford Store San Leandro 707-416-5907 Cell

April 08, 2025

Friendly staff very good pricing lots of trucks to choose from very pleasant to work with More

by lrc1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant and Antonio
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Apr 08, 2025 -

The Ford Store San Leandro responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 office 707-416-5907 cell jnash@sanleandroford.com

April 06, 2025

Paul and Billy was great! I was so stressed out abt my vehicle and they made it stress free. I was keeped up to date the whole time. The service was great! Billy was wonderf More

by Kymella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy &Paul
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Apr 07, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! All the best, The Ford Store San Leandro Team

April 06, 2025

I am very pleased with everything Joe Fogarty did during the entire process to purchase my Ranger. He did a great job More

by Claudia Ventura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Fogarty, Juan Marquez
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Apr 07, 2025 -

The Ford Store San Leandro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Ford Store San Leandro. All the best, The Ford Store San Leandro Team

April 01, 2025

The dealership and the team members that assisted me were responsive, professional, informative, and ethical. They honored the information issued by a 3rd party regarding dealer discounts and incentives. T More

by shanerogge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Noble (Internet Sales) and Ron (Finance)
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Apr 02, 2025 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best regards, Paige Nash Client Experience Manager 📞 510-347-4174 📧 jnash@sanleandroford.com

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