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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
352 Reviews
Call Dealership (800) 701-5590

1111 Marina Blvd

San Leandro, CA

94577

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Showing 352 reviews

February 04, 2024

Easy and Seamless compared to my other car buying experiences. Jason and Grant were also both extremely friendly and knowledgeable. More

by Amy.bromstead
Recommend Dealer
Yes
Employees Worked With
Jason and Grant
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Feb 04, 2024 -

The Ford Store San Leandro responded

Amy, Thank you for sharing your review! It's a pleasure to know that Jason, Grant, and our team provided you with such excellent assistance. We hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 04, 2024

Excellent service and very nice people The person who helped me out was very kind and helpful More

by richardbestbuilders
Recommend Dealer
Yes
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Feb 04, 2024 -

The Ford Store San Leandro responded

Richard, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing The Ford Store San Leandro, we look forward to having you as one of our valued customers for many more years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 02, 2024

I like the the way Willie goes above and beyond. He always listens to my concerns of my car. He always gives very good customer Service. More

by raiderjess00
Recommend Dealer
Yes
Employees Worked With
Willie Pate
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Feb 04, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Willie and our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
February 01, 2024

The new mobil service is great they came to my house to perform a recall that’s great More

by duenasranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel technician
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Feb 01, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
January 31, 2024

Billie always gives the best costumer service Billie works fast on getting vehicles repair fast More

by elsiegon95
Recommend Dealer
Yes
Employees Worked With
Billie
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Feb 01, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
January 31, 2024

The Ford store is great I appreciate everything they do. The service is great it’s the only dealer I go too. More

by Bsevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy and Dave
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Jan 31, 2024 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
January 27, 2024

After having issues with another dealership. all my needs were met, and service was A+ More

by runnerwmw
Recommend Dealer
Yes
Employees Worked With
Paul
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Jan 29, 2024 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
January 26, 2024

Owen is extremely friendly, professional, and knowledgeable. Makes me feel like I am in good hands, representing the dealership. More

by KEN_KINZ
Recommend Dealer
Yes
Employees Worked With
Owen
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Jan 27, 2024 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear that Owen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
January 21, 2024

Billie and Willie are the best! ! They both are always giving great costumer service and making sure service gets done asap. More

by elsiegon95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie, willie
Report | Print
Jan 22, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Billie and Willie delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

Helpful
January 19, 2024

Appointment was scheduled for Tuesday. My truck did not get looked at by a technician until Thursday. I had to pay out of pocket for a rental car 2 days longer than I should have. Initial More

by sjhasler2
Recommend Dealer
No
Employees Worked With
Willie. The 1 rating is not reflective of Willie's service. Not wrong with his service. The 1 rating is a result of a poorly managed service department.
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Jan 20, 2024 -

The Ford Store San Leandro responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Hamid Seifi Internet Director hseifi@sanleandroford.com Office: 510-347-4140

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