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The Ford Store San Leandro

San Leandro, CA

4.3
718 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 718 reviews

July 26, 2026

I appreciate the mobile service big time! My technician was fast an efficient- so easy! More

by mnicolemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 27, 2026 -

The Ford Store San Leandro responded

It’s fantastic to hear our mobile service team made maintaining your Ford Escape quick and easy. We appreciate the five-star review. Whenever you need us again, we’re ready to help. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 25, 2026

Great customer service. everyone at the dealership went above and beyond to give me the best customer service experience highly recommend them More

by amiguel2099
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
Jul 27, 2026 -

The Ford Store San Leandro responded

Thank you for recommending us and sharing your positive experience. We’re glad our team went the extra mile to ensure you enjoyed your used Dodge Challenger. We look forward to helping you again down the road. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 24, 2026

I needed some break work done. And he said, I could wait a little longer to take care of it. Cause it was gonna be quite expensive. More

by fkrasberry
Recommend Dealer
Yes
Employees Worked With
The service manager.
Jul 27, 2026 -

The Ford Store San Leandro responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 24, 2026

Jose and Paige were amazing in their help to finish the purchase of my new (used) f150. They even helped get delivery in an extremely timely manner. Top notch service and quality at San Leandro! RM More

by rmock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Paige, Marcelo
Jul 27, 2026 -

The Ford Store San Leandro responded

Thank you for sharing your experience with your used Ford truck purchase. We’re delighted our team provided prompt delivery and high-quality service. Congratulations on your new vehicle and we look forward to assisting you again. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 23, 2026

All right All right ? ? Great Great job nice people, Great to see the work !!!thank you ...good luck ?? More

by Greentrina408
Recommend Dealer
Yes
Employees Worked With
Everyone
Jul 24, 2026 -

The Ford Store San Leandro responded

We appreciate your business and our team looks forward to serving you again soon! Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 23, 2026

Poor communication and follow up Car was there 4 times and only on the 5th time was it fixed. More

by kmoriarty75
Recommend Dealer
No
Employees Worked With
Owen
Jul 23, 2026 -

The Ford Store San Leandro responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with the communication and the multiple visits required to resolve your concern. This is not the level of service we strive to provide. We appreciate your patience and are glad the issue was ultimately fixed, but we understand it should not have taken that many visits. Your feedback is important and will be shared with our team as we continue working to improve our communication and service experience. If there is anything further we can do, please don't hesitate to reach out to me directly. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174 📧 jnash@sanleandroford.com

July 20, 2026

My experience was quite positive because Owen knows what he's doing and the you gal taking the car was professional and polite, and the guys who returned my car took the time to remove the protective mats a More

by Janell_h
Recommend Dealer
Yes
Employees Worked With
Owen
Jul 21, 2026 -

The Ford Store San Leandro responded

Thanks for highlighting the professional care you received on your Ford Maverick. We’re glad our knowledgeable team managed every step with courtesy and removed the protective materials before returning your vehicle. We look forward to assisting you again. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 Office: 510-347-4174 📧 jnash@sanleandroford.com

July 20, 2026

Very disappointed with the service. The dealership failed to complete the promised due bill work and didn’t take care of the required recall. Poor communication and lack of follow-throu More

by Joe Ward
Recommend Dealer
No
Employees Worked With
Juan
Jul 20, 2026 -

The Ford Store San Leandro responded

Hi Joe, we're sorry for the inconvenience and frustration. We appreciate your feedback and will review to help prevent this from happening again. Please contact us directly so we can learn more and make things right. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174

July 17, 2026

Still waiting on vehicle, parts not ordered correctly, poor communication overall horrible experience Horrible experience More

by Twarren20
Recommend Dealer
No
Employees Worked With
Jason,Simon
Jul 17, 2026 -

The Ford Store San Leandro responded

We’re very sorry to hear about your experience and the continued delay. This is not the level of communication or service we expect to provide. Please contact me directly so I can look into the parts order, get you a clear update, and help resolve this as quickly as possible. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 510-347-4174

July 13, 2026

Tech was great, courteous, professional, on time, called to let me of his arrival time. All in all, the process was very easy. More

by billcollins50
Recommend Dealer
Yes
Jul 14, 2026 -

The Ford Store San Leandro responded

We’re delighted the technician arrived on time and kept you informed before servicing your Ford F-150. It’s great to hear you found the process easy and professional. We appreciate your feedback and look forward to helping with your next service. Paige Nash Client Experience Manager The Ford Store San Leandro 📞 707-416-5907 📧 jnash@sanleandroford.com