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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
544 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 544 reviews

April 24, 2025

Great customer service specially Viva Valez, making sure transaction go smoothly and easy. Thank you! More

by TANOD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viva Valez
Report | Print
Apr 28, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager 📍 The Ford Store San Leandro 📞 (510) 347-4174 📧 jnash@sanleandroford.com

April 21, 2025

Willie was very courteous answering all my questions and solved a problem that I had reported on several other visits More

by levornia1112
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Apr 21, 2025 -

The Ford Store San Leandro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

April 21, 2025

I took my 2023 F350 in for a shift interlock solenoid replacement in October 2024 and didn't get it back until April 2025. I was told that the part was on Back order. I can't believe it took this long fo More

by INFO@STATEROOFINGSYSTEMS.COM
Service Time
Recommend Dealer
No
Employees Worked With
Billie
Report | Print
Apr 21, 2025 -

The Ford Store San Leandro responded

Thank you for your feedback. I sincerely apologize for the delay you experienced with your 2023 F-350 repair. We understand how frustrating it can be to wait for parts, especially with the extended backorder issues across the industry. I would like the opportunity to speak with you directly to see how we can make this right. Please feel free to reach out to me at your earliest convenience. Paige Nash Client Experience Manager 📞 510-347-4174 📧 jnash@sanleandroford.com

April 20, 2025

Straight to the point. .. Good. Good. 5 star rating. Closer to my home. Willing to help you get car support to go back home More

by wbenard60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Apr 21, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 20, 2025

I can just say that they are very kind and helpful people thank you very much! More

by gaba88rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
Report | Print
Apr 21, 2025 -

The Ford Store San Leandro responded

Thanks for sharing your thoughts about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 18, 2025

Loved the personalized attention as well as walking me through the lease/purchase options that worked best. More

by robin43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viva Velez
Report | Print
Apr 19, 2025 -

The Ford Store San Leandro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

April 14, 2025

Service advisor Willie keeps me updated when my car is in the shop. Great guy! More

by danielduvernay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Report | Print
Apr 15, 2025 -

The Ford Store San Leandro responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at The Ford Store San Leandro. Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174 📍 The Ford Store San Leandro

April 09, 2025

I was charged for $1400 worth of work that I never approved there was no invoice and Ford quoted me $12,000 to fix a dash issue and when I took it elsewhere they found the issue was there was 2 wires More

by christina.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willy
Report | Print
Apr 09, 2025 -

The Ford Store San Leandro responded

Hi Christina, Thank you for bringing this to our attention. I’m very sorry to hear about your experience and any frustration it may have caused. We take concerns like yours seriously and would like the opportunity to review your visit in detail to better understand what happened and how we can make things right. At your earliest convenience, please contact me directly at 510-347-4174 or jnash@sanleandroford.com so we can discuss this further. We appreciate your feedback and the chance to resolve this matter. Best regards, Paige Nash Client Experience Manager The Ford Store San Leandro 707-416-5907 Cell

April 08, 2025

Friendly staff very good pricing lots of trucks to choose from very pleasant to work with More

by lrc1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant and Antonio
Report | Print
Apr 08, 2025 -

The Ford Store San Leandro responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paige Nash Client Experience Manager The Ford Store San Leandro 510-347-4174 office 707-416-5907 cell jnash@sanleandroford.com

April 06, 2025

Paul and Billy was great! I was so stressed out abt my vehicle and they made it stress free. I was keeped up to date the whole time. The service was great! Billy was wonderf More

by Kymella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy &Paul
Report | Print
Apr 07, 2025 -

The Ford Store San Leandro responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Ford Store San Leandro! All the best, The Ford Store San Leandro Team

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