The Ford Store San Leandro

GREAT DAY AT THE FORD STORE SAN LEANDRO Took my Focus in for a 18 month service check and Christina was great in doing her job. I had a appointment so I was in and out in less than 30 min. w Took my Focus in for a 18 month service check and Christina was great in doing her job. I had a appointment so I was in and out in less than 30 min. which was great. More

Excellent responsiveness After I got a flat tire, I called Service to check if the tire was in stock. Paul checked and told me that I could come in the next day. After I got a flat tire, I called Service to check if the tire was in stock. Paul checked and told me that I could come in the next day. More

F-150 service Paul from the service department was prompt, professional and performed his job with a human touch. I’d refer the ford stores service department to an Paul from the service department was prompt, professional and performed his job with a human touch. I’d refer the ford stores service department to anyone. Thanks- More

Wonderful service Guy was very helpful. He was constantly in contact with us looking for the best alternatives possible. Thank you so much Kind regards, Arcon Constr Guy was very helpful. He was constantly in contact with us looking for the best alternatives possible. Thank you so much Kind regards, Arcon Construction Corp. More

Expedition Maintenance Fast service, friendly employees, great communication, easy to schedule an appointment, very clean facility, fun to look around while waiting for serv Fast service, friendly employees, great communication, easy to schedule an appointment, very clean facility, fun to look around while waiting for service to be completed Will definitely come again More

Escape from other Mfg. I have gone to other Ford dealerships and have priced Ford cars and SUV's. San Leandro has a better price all the time. I will be back. I have gone to other Ford dealerships and have priced Ford cars and SUV's. San Leandro has a better price all the time. I will be back. More

Billy Severs did an excellent job as my Service Advisor. He was very knowledgeable, answered all of my questions, and my car was ready at the time promised He was very knowledgeable, answered all of my questions, and my car was ready at the time promised More

Problem identified and fixed quickly. It was very helpful to be given the Service Managers mobile phone number. It was also handy having a Ford extended warranty; $3000 turned into $100. helpful to be given the Service Managers mobile phone number. It was also handy having a Ford extended warranty; $3000 turned into $100. More

Best ever Christine was welcoming, EXTREMELY knowledgeable and capable. We have always had good service, but this was the best! And we got UBERed both ways with Christine was welcoming, EXTREMELY knowledgeable and capable. We have always had good service, but this was the best! And we got UBERed both ways with fast and friendly drivers. And the whole 60,000 mile service checkup took a little over 2 hours. We were thrilled. Our 10 year old Focus drives like new. More

Good service experience 9making up for the past) I have yet to retrying making unsuccessful appointments online or by phone, but making two separate appointments in person was very fast and successfu I have yet to retrying making unsuccessful appointments online or by phone, but making two separate appointments in person was very fast and successful. I got checked in quickly the morning of the appointment, and the work was done in a satisfyingly amount of time (I waited at Starbucks across the street, then in the showroom). There was no pressure to add services, although some of this may have been to the inability to add more work tickets into a busy shop schedule. Anyway, it feels that things are improving. Ok - Simon was pretty good! More