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The Ford Store San Leandro
San Leandro, CA
675 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
December 06, 2019
1st service on my F150 Finally got 5000 miles on my 2018 F150. Paul was nice and easy to talk too. In and out as promised. Will be back to see again. Finally got 5000 miles on my 2018 F150. Paul was nice and easy to talk too. In and out as promised. Will be back to see again. More
by Madkins425
Employees Worked With
Paul
November 09, 2019
Very smooth getting my car serviced. Antonio was friendly and courteous. The car was serviced quickly and met y expectations. I Will be back in the future. friendly and courteous. The car was serviced quickly and met y expectations. I Will be back in the future. More
by Ben
Employees Worked With
Antonio
November 05, 2019
October 2019 service of 2017 Transit Connect wagon The car had an error light indicating low tire pressure even after the checking the tire pressure manually. I was not sure why the error light would n The car had an error light indicating low tire pressure even after the checking the tire pressure manually. I was not sure why the error light would not go out. The staff was professional in making the appointment and taking the car in for service on the day of the appointment. I indicated that the error light was an issue and also suggested they change the oil. When the car was returned, the error condition was solved and the oil was changed. The only downside was that the reason for the error light condition was not documented. In any case, the staff was very professional and I was happy with the work done. More
by Kevin Greene
Employees Worked With
Service Manager
November 05, 2019
Thank you Paul and his staff worked at a fast pace while being exceptionally nice. I hope to utilize the San Leandro Store for service in the future Paul and his staff worked at a fast pace while being exceptionally nice. I hope to utilize the San Leandro Store for service in the future More
by Bryan
Employees Worked With
Paul Galvao
November 04, 2019
Great service writer that has always taken ownership of my issues on all the vehicles he has worked with. The last Cistercian’s was exceptional Always 💯 % plus+++++ my issues on all the vehicles he has worked with. The last Cistercian’s was exceptional Always 💯 % plus+++++ More
by Gwb
Employees Worked With
Billy Seavers
October 31, 2019
Great Service I came in for an oil/filter change and a new battery for my 2014 Escape. Paul Galvao is the best service advisor I had. I came in for an oil/filter change and a new battery for my 2014 Escape. Paul Galvao is the best service advisor I had. More
by Bill
Employees Worked With
Paul Galvao
