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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
536 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 536 reviews

March 24, 2025

Satisfecha con el servicio que me brindaron 10 d 10 gracias por el servicio y More

by janneth0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJD
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Mar 24, 2025 -

The Ford Store San Leandro responded

Gracias, Janneth! 😊 Nos alegra mucho saber que quedaste satisfecha con el servicio que te brindamos. ¡10 de 10 nos motiva a seguir dando lo mejor! Si necesitas algo más, no dudes en comunicarte conmigo. Paige Nash Gerente de Experiencia del Cliente 📞 510-347-4174 📧 jnash@sanleandroford.com

March 21, 2025

Antonio helped a lot he, had great communication had great patience and the most important part was that he was very helpful 10/10 recommend the best ford in San Leandro More

by ruben151
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Thomas
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Mar 24, 2025 -

The Ford Store San Leandro responded

Ruben, It's fantastic to hear that Antonio provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing The Ford Store San Leandro! Paige Nash Client Experience Manager 📞 510-347-4174 📧 jnash@sanleandroford.com

March 17, 2025

After we agreed on a price there was a 2 hour delay to get into the finance office. More

by seanmahanay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Mar 17, 2025 -

The Ford Store San Leandro responded

Thank you, Sean, for your feedback and for choosing The Ford Store San Leandro. We truly appreciate your patience and understand that waiting can be frustrating. Our team is always working to improve the experience for our customers, and your input helps us do just that. I’d love to hear more about your experience—please feel free to give me a call anytime. Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174 Office 📞 707-416-5907 Cell

March 17, 2025

Excellent all around service at The Ford Store San Leandro. The sales and finance departments were a pleasure to work with. More

by jlopez41584
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez, Ron De La Paz
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Mar 18, 2025 -

The Ford Store San Leandro responded

Thank you, JLopez41584, for your 5-star review! 🌟 We're thrilled to hear that you had an excellent experience with our sales and finance teams at The Ford Store San Leandro. Providing top-notch service is our priority, and we truly appreciate your kind words. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride! 🚗💨 Best, Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

March 16, 2025

First visit I spent three hours with him to tell me they didn’t have the part Billy Severs was my service manager very professional on my second visit after Billy called me and told me they had the part on More

by a.redmond_428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Severs
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Mar 17, 2025 -

The Ford Store San Leandro responded

Thank you, A. Redmond, for sharing your experience with us! We appreciate your patience and are glad to hear that Billy provided you with professional service and got you taken care of efficiently on your second visit. I’d love to hear more about your experience—please feel free to reach out to me anytime. Paige Nash Client Experience Manager 📧 jnash@sanleandroford.com 📞 510-347-4174

March 14, 2025

Es bueno pero no todo el personal es responsable pues no pudieron encontrar el problema a uno de mis vehículos además me perdieron una de las llaves More

by Edenilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simón and robert
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March 10, 2025

The San Leandro Ford store service department is outstanding. The service was just what I asked for and not more. The people who work there including, Paul the service manager, are courteous and More

by Mike P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 10, 2025 -

The Ford Store San Leandro responded

Thank you, Mike, for taking the time to share your thoughts on working with Paul and our team. We're glad to hear we delivered such a great experience! Hamid Seifi Internet Director hseifi@sanleandroford.com

March 08, 2025

I use this dealership for service. They have always treated me well. Owen in service keeps me well informed on my vehicle. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
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Mar 10, 2025 -

The Ford Store San Leandro responded

Thank you, Kim, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hamid Seifi Internet Director hseifi@sanleandroford.com

March 04, 2025

The dealership was really responsive and got me a good price on my new car. Highly recommended. More

by JULIEANNBARNARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viva Velez
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Mar 04, 2025 -

The Ford Store San Leandro responded

Thanks for your feedback on your recent visit to The Ford Store San Leandro. It's great to hear that we were able to assist you and that you had such a positive experience. Hamid Seifi Internet Director hseifi@sanleandroford.com

March 04, 2025

It was great customer service from Owen, and all the staff very friendly my kids enjoyed the balloons. More

by cibanez6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen
Report | Print
Mar 05, 2025 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

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