The Ford Store San Leandro

I am very pleased with everything Joe Fogarty did during the entire process to purchase my Ranger. He did a great job the entire process to purchase my Ranger. He did a great job More

The dealership and the team members that assisted me were responsive, professional, informative, and ethical. They honored the information issued by a 3rd party regarding dealer discounts and incentives. T responsive, professional, informative, and ethical. They honored the information issued by a 3rd party regarding dealer discounts and incentives. This is my second purchase through this dealer and I was glad to be back, supported, and worked with during the purchase process. More

I thought the price of $ 1,154 was excessive for a window wiper motor replacement wiper motor replacement More

everyone was helpful during my service request, I have used this dealership twice and am happy with them. used this dealership twice and am happy with them. More

Had what I wanted in a vehicle and the sales/trade-in experience was excellent. See Jasmine Adkins in sales! experience was excellent. See Jasmine Adkins in sales! More

Great staff! Everyone we delt with there was considerate, and a pleasure to deal with. Our sales associate was Antonio. He kept us informed, and even replied to Everyone we delt with there was considerate, and a pleasure to deal with. Our sales associate was Antonio. He kept us informed, and even replied to questions from home. Five stars all the way More

The customer service and Owen were great, great service , speedy service keep up the great work , speedy service keep up the great work More

San Leandro Ford Store. .. ...advertised my vehicle, the model I wanted, at MSRP. This is unlike many of my local dealers, who tack a 4-6k ‘upfit’ charge to every advertis .. ...advertised my vehicle, the model I wanted, at MSRP. This is unlike many of my local dealers, who tack a 4-6k ‘upfit’ charge to every advertised vehicle on websites. I didn’t want to bother with them. Advertising anything on a website that is over MSRP these days is a sure way to get a customer looking elsewhere, especially on something that is supposed to be consumer-friendly priced, like the Ford Maverick that I purchased. Paige, the internet director of sales, was nice and got me in the door. She was reassuring that I would have a good experience. Without her interaction, I may have gone somewhere else. Well done. When I arrived in San Leandro (90-minute drive) I was greeted by a salesman who was working the lot. He was an older fellow, a nice gentleman. He didn’t ‘pounce’ on me like many salespeople do. We chatted for a few minutes and he took me inside. There, I met Paige who introduced me to Antonio, who became my salesman. This young man had his act together. With the keys in hand, we went for a test drive right away. He made my wife and I feel good about our purchase and showed us everything we needed to know about the vehicle. Well done. Our finance manager, Ron, Was also pleasant to work with. A large purchase usually makes me nervous, but Ron walked us through everything and was patient and personable. (I had obtained financing that was better than what Ford could offer me. The difference being 1-2%) I know Ford financing is in business to make money too. I get it. However, the extra credit apps and checks were a time waster for me. Antonio, the salesman, helped with the final walkthrough and passing of the keys. He took some extra time to answer my questions and walk me through some of the trickier features of the vehicle. He was very knowledgeable and I appreciated that. Again, well done. More

Took the car in for misfire diagnosis. Appears Ford store wants to throw parts rather than properly diagnose the vehicle. Waste of $950!! To make it worst, their Service Manager supports t Appears Ford store wants to throw parts rather than properly diagnose the vehicle. Waste of $950!! To make it worst, their Service Manager supports this and couldn’t explain the theory behind this. Anyone can scan for codes and recommend part replacement, This was The Ford Store’s method of diagnosis! More

Satisfecha con el servicio que me brindaron 10 d 10 gracias por el servicio y gracias por el servicio y More