The Ford Store San Leandro

Very poor communication from the service representitive. Never called or called back, I had to hunt them down like they owed me money. Very light driving approved and they drove almost 30 miles using 1/4 ta Never called or called back, I had to hunt them down like they owed me money. Very light driving approved and they drove almost 30 miles using 1/4 tank of gas. More

I had no problem getting my appointment in a timely manner . The service was excellent , and I did not have to wait long for service men to install my tires . manner . The service was excellent , and I did not have to wait long for service men to install my tires . More

Great dealership, excellent experience. My Salesman Alfonso was knowledgeable, courteous, and considerate of my time. There is no pressure and the dealership did not have any additional cos My Salesman Alfonso was knowledgeable, courteous, and considerate of my time. There is no pressure and the dealership did not have any additional costs added to the deal like so many other dealerships do. Great job. More

Proper diagnosis was not done and I still have no knowledge of the issue I wasn't able to receive a diagnosis of my sltop safely now sign in the vehicle knowledge of the issue I wasn't able to receive a diagnosis of my sltop safely now sign in the vehicle More

Clear communication, pleasant negotiation, wonderful customer service at the dealership and during negotiations! Paige, Viva and the finance manager were so delightful to work with! A fantastic car buyi customer service at the dealership and during negotiations! Paige, Viva and the finance manager were so delightful to work with! A fantastic car buying experience. More

The deal with the dealership for over 20 years and I've had good experience throughout my whole time had good experience throughout my whole time More

Best car buying experience yet. Viva was personable, knowledgeable, and a good listener. There was no “what would it take to get you in Ford today?” - just a demonstration of unders Viva was personable, knowledgeable, and a good listener. There was no “what would it take to get you in Ford today?” - just a demonstration of understanding of where we were in the process, and great follow through. Felt like buying a car from a friend. More

I had an amazing experience buying my Mustang! Huge shoutout to Jose, my salesman, who made the entire process smooth and stress-free. He was professional, patient, and really took the time to mak Huge shoutout to Jose, my salesman, who made the entire process smooth and stress-free. He was professional, patient, and really took the time to make sure I got exactly what I wanted. Most importantly, he gave me the best deal on my Mustang, and I truly appreciate the effort he put in to make it happen. Also a big thank you to Damian in finance for making the paperwork quick and easy while explaining everything clearly. The process was straightforward and hassle-free. And I’d like to thank Matt, the sales manager, as well for helping make the deal happen. The whole team worked together to make sure I left happy. If you’re looking to buy a car and want great service from start to finish, I highly recommend working with Jose, Damian, and Matt. They took great care of me and made my Mustang purchase an awesome experience! 🚗⭐ More

Mobile technician came to my house, was timely, friendly and knowledgeable efficient. Thank you very much! and knowledgeable efficient. Thank you very much! More

It was an awesome experience. Ozzy was the best. Answered all questions, set up the Maverick just how I wanted it. Ozzy was the best. Answered all questions, set up the Maverick just how I wanted it. More