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The Ford Store San Leandro

San Leandro, CA

Overview
Reviews
Vehicles
4.2
520 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience. Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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1111 Marina Blvd

San Leandro, CA

94577

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Showing 520 reviews

November 16, 2024

Pedro and Thomas and jason were extremely helpful and polite. Dealership was clean and roomy. Service Dept provided Uber. Pedro went the "extra mile". More

by milliemarler
Recommend Dealer
Yes
Employees Worked With
Pedro, Thomas, Jason
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Nov 18, 2024 -

The Ford Store San Leandro responded

Thank you so much for your wonderful review! We are thrilled that Pedro, Thomas and Jason had the opportunity to provide you with great service. We thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 16, 2024

Always get great service from San Leandro Ford! Service advisor Billy was very helpful in finding and using my Ford reward points to pay for a replacement key made. More

by kmhoneycutt
Recommend Dealer
Yes
Employees Worked With
Billy one day
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Nov 18, 2024 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 16, 2024

This is a great dealership with a really good and friendly staff ready to answer all your questions More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viva
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Nov 18, 2024 -

The Ford Store San Leandro responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing The Ford Store San Leandro! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 13, 2024

Service provided to me was great . I felt very happy.Looking forward to come back again. More

by rajeshprasad262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 13, 2024 -

The Ford Store San Leandro responded

Thanks for sharing about your experience with The Ford Store San Leandro. We appreciate your business and hope to see you again soon! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 13, 2024

Service department was excellent Have to order one part to complete the service, but they did and excellent job Viva is why we come back she is excellent Thank you More

by kmharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Nov 15, 2024 -

The Ford Store San Leandro responded

Thank you for taking the time to leave us a review. We truly appreciate your business. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 11, 2024

Billy was my Service Advisor. He was professional, courteous and had my car completed in a very timely manner. More

by patrick96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Nov 12, 2024 -

The Ford Store San Leandro responded

Patrick, Thank you for your business and this review. We're happy to hear Billy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 10, 2024

The Ford Store picked up our Ranger from our house right on time and returned it the same day and fixed 2 recall notices. No problems on our end. More

by Ryan E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Nov 12, 2024 -

The Ford Store San Leandro responded

Ryan, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Hamid Seifi Internet Director hseifi@sanleandroford.com

November 09, 2024

Billy is always exceptional with his service! !! I’m just extremely disappointed that my Escape has a transmission going out of 78k miles. Terribly sad with quality of car. More

by mrsbold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Nov 10, 2024 -

The Ford Store San Leandro responded

Thank you for choosing The Ford Store San Leandro. Your feedback and rating mean a lot to us. We're glad Billy was able to help, and we hope to see you again! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 07, 2024

The fourth floor is an excellent place to bring my Ford company truck. They always do a good job thanks. More

by devans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Pate
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Nov 10, 2024 -

The Ford Store San Leandro responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing The Ford Store San Leandro, we look forward to having you as a valued customer for many years to come! Hamid Seifi Internet Director hseifi@sanleandroford.com

November 04, 2024

ALL VERY WELL THANK YOU FOR YOU HELP TODO MUY BIEN GRACIAS POR TODA LA ALLUDA More

by landsmachine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DALLIA AND JUAN
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Nov 05, 2024 -

The Ford Store San Leandro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hamid Seifi Internet Director hseifi@sanleandroford.com

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