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The Ford Store San Leandro
San Leandro, CA
675 Reviews
Family-owned and operated since 1991, our dealership opened with one clear vision: to positively change the automotive landscape by giving customers something unique and extraordinary. We set out to cultivate a distinct culture rooted in integrity, transparency, and respect. In doing so, we dedicated ourselves to always putting the customer first and never forgetting what it’s like to be on the other side of the dealership experience.
Today, our vision and mission remain the same. We guarantee a first-class experience anytime you’re here. Whether you’re shopping our new or pre-owned selection or relying on the talents of our factory-trained technicians, you can rest easy knowing you’re in trusted hands and that excellence is guaranteed with every service and from every member of our team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 675 reviews
January 23, 2026
Everything went according to plan and I was told upfront how much it would cost and that's exactly what it cost how much it would cost and that's exactly what it cost More
by chucker2u
Verified CustomerEmployees Worked With
Owen was my service guy and he was fantastic. I have had him in the past and he is upfront on everything.
January 17, 2026
My second time back in the first time was great. And this time is even better.If I have to go back a third time.I show will go back to ford.Thank you guys. And this time is even better.If I have to go back a third time.I show will go back to ford.Thank you guys. More
by Dantecullins23
Employees Worked With
Robert
January 09, 2026
Service Center did not test drive my vehicle. Service Center did not perform a good QA of MX done. My safety was jeopardized. I had to tow vehicle back for rework and demand a refund. Service Center did not perform a good QA of MX done. My safety was jeopardized. I had to tow vehicle back for rework and demand a refund. More
by nickswiatko
Employees Worked With
Owen
January 01, 2026
Great sales and service dept. My purchase was perfect! I’m a repeat customer and will continue using the sales and service of The Ford Store San Leandro. My purchase was perfect! I’m a repeat customer and will continue using the sales and service of The Ford Store San Leandro. More
by v8
Employees Worked With
David Gonzalez
December 24, 2025
Communication about delays in obtaining parts was very limited. Dealership would commit to dates and then I wouldn't hear from them and the date would pass. When I called to follow up, I was just provided limited. Dealership would commit to dates and then I wouldn't hear from them and the date would pass. When I called to follow up, I was just provided with a new promised completion date, which was missed again with no communication unless I followed up. When the vehicle was ready for pickup, I was not notified. Then when the vehicle was picked up, it took over an hour for the keys to be located. It was a very frustrating and poor experience overall More
by lynngualtieri
